BlueHairedMonkey
Software Engineer / Weekly Disney World Visitor
- Joined
- Apr 6, 2007
A couple of days ago, my laptop computer refused to load vmk. I tried vmk Pal, and firefox and opera and internet explorer. No logo, no nothing. So, I turned to this site and followed the important links section on what to do when you have login problems.
I uninstalled shockwave and flash. Cleared my cookies and temporary internet files. Upgraded my internet explorer to 7.0. Reinstalled shockwave and flash. And what do you know? It still didn't work. A black screen of death still appeared no matter how long I waited.
So I assumed I was going to have a great excuse to get a new laptop, but no. I figured it out. Somehow the Macromedia Director file that runs vmk got damaged and clearing temp files did nothing.
I typed in the following in my Internet Explorer browser to reload the vmk framework:
http://download.virtualmagickingdom.com/client_m1_p1/framework.dcr
I saw the logo, then the black screen.
Then I loaded vmk normally through their login page, and Bam! I'm back in business. Hopefully this will help somebody, someday. Most likely I'll come back to this post because I will have forgotten what I did.
Fear the monkey...
[Additional Help if the above doesn't work]
---------------------------------------------
Another method of fixing VMK, by simply deleting all of its traces is to find the location of all [cct] files on your computer and delete them.
Probably the easiest way to find these files is to search for them, by choosing your Start button, then Search, then Files and Folders.
- For the filename type in *.cct
- Look in: your Local Hard Drives (C:\)
- In Advanced options choose "Search system folders", "Search hidden files and folders", and "Search subfolders"
- Click the search button.
This will take a while, but when it is done, it should have found many thousands of .cct files that can be safely deleted. These files are all of the images, code, etc for VMK. Don't worry about deleting them though.
- Reboot your computer.
- Try and log into VMK using any browser.
You should be good to go.
I uninstalled shockwave and flash. Cleared my cookies and temporary internet files. Upgraded my internet explorer to 7.0. Reinstalled shockwave and flash. And what do you know? It still didn't work. A black screen of death still appeared no matter how long I waited.
So I assumed I was going to have a great excuse to get a new laptop, but no. I figured it out. Somehow the Macromedia Director file that runs vmk got damaged and clearing temp files did nothing.
I typed in the following in my Internet Explorer browser to reload the vmk framework:
http://download.virtualmagickingdom.com/client_m1_p1/framework.dcr
I saw the logo, then the black screen.
Then I loaded vmk normally through their login page, and Bam! I'm back in business. Hopefully this will help somebody, someday. Most likely I'll come back to this post because I will have forgotten what I did.
Fear the monkey...
[Additional Help if the above doesn't work]
---------------------------------------------
Another method of fixing VMK, by simply deleting all of its traces is to find the location of all [cct] files on your computer and delete them.
Probably the easiest way to find these files is to search for them, by choosing your Start button, then Search, then Files and Folders.
- For the filename type in *.cct
- Look in: your Local Hard Drives (C:\)
- In Advanced options choose "Search system folders", "Search hidden files and folders", and "Search subfolders"
- Click the search button.
This will take a while, but when it is done, it should have found many thousands of .cct files that can be safely deleted. These files are all of the images, code, etc for VMK. Don't worry about deleting them though.
- Reboot your computer.
- Try and log into VMK using any browser.
You should be good to go.
