CarolA, I do agree with you that the GF or any Disney Deluxe resort is not on the caliber of a Ritz or Four Seasons, yet the Disney deluxe prices (in some cases) are up in the same range as those hotels. I have stayed at a Four Seasons and will agree with you that there is no comparison as far as service goes. But, it has been my experience after multiple trips there, that the GF has the best overall service (from my perspective) of any DISNEY resort. To me, I'm not just paying for the hotel, but I'm paying for the location & Disney theming. You may say that the monorail is very bad method of transportation (which I still don't understand), but when you are one monorail stop away from the MK and a short boat ride back to the GF, to me that's about as good as it gets, with the exception of the Contemporary. We have young children and spend a lot of time at the MK, so the location is fabulous.
Now the Ritz Carlton Grande Lakes may be a superior hotel to the GF, but it is not Disney, and if I were on a different sort of vacation then I might stay there. But on a Disney vacation I like to stay at Disney. And I'm sorry, but I'll take the "horrid" monorail any day over a 20 minute drive followed by a ferry, or an even longer monorail ride.
And to the OP, I'm not trying to discount CarolA's bad experience at the GF, but I just wanted you to be able to hear a favorable opinion of the resort as well.