Hi
My husband and I have annual passes; we’re from NJ so have Incredipass (I think that’s the name)
They expire soon and I was trying to renew them online
I can see mine, but not my husbands. When I look on his app or log in as him, I can see his and not mine
I’m guessing it has something to do with us each having an account, even though I do all the planning, booking, making genie+, ILL, etc
Before I call and sit on hold, thought I’d just ask here…
Should I just renew each AP separately - one logged in as me and one as him?
I guess there isn’t a need to do it as one transaction
Just seems like it’s more complicated than it needs to be
Any advice is appreciated
Thank you
Noreen
My husband and I have annual passes; we’re from NJ so have Incredipass (I think that’s the name)
They expire soon and I was trying to renew them online
I can see mine, but not my husbands. When I look on his app or log in as him, I can see his and not mine
I’m guessing it has something to do with us each having an account, even though I do all the planning, booking, making genie+, ILL, etc
Before I call and sit on hold, thought I’d just ask here…
Should I just renew each AP separately - one logged in as me and one as him?
I guess there isn’t a need to do it as one transaction
Just seems like it’s more complicated than it needs to be
Any advice is appreciated
Thank you
Noreen