
We have a small dog and I requested a room in Tower 2, floor 1 that we have stayed in many times. This room has 2 queen beds.
When I called yesterday (twice) I was told that I could not reserve thru the front desk and that I could only reserve a room at discount that had a king bed.
We like the room we used to reserve because it is close to the dog park to take the dog out and to go out and smoke. It is also quite at the end of the hall.
Anyone know why they are not giving the discount on rooms with 2 queens?
The reservation line had no clue and the one person I talked with was so confused and could not understand anything I was telling her (which motel, got my name wrong after spelling it for her twice, I kept telling her Royal Pacific and she kept asking which motel ), that finally I hung up and called back later to talk to another person. They said check back later.
We have stayed at Royal Pacific dozens of times over the years and just want to know why we can't get a discount for queen rooms.
I guess this all sounds silly but when you are spending a lot on a room in the first place it is just nice to get an honest answer.