Stayed there one night a month ago - we were at the Northwest location, and arrived around 11:30 at night. We called the hotel from the phones available at the airport and they sent a shuttle to pick us up. It's very nice that breakfast is included in the rate here. We'd requested a king room, but were assigned 2 dbl beds, which was still fine for our needs. Had the shuttle take us back to the airport the next morning to pick up our rental car and head to WDW. We thought the hotel was just fine for our needs.