Alternate waiting area for Fairies in Epcot?

Beccabunny

Mouseketeer
Joined
May 31, 2007
Messages
438
Does this exist at the new location in Epcot? I'd like to avoid another experience like we had with the princess line today. Overwhelming noise, crowds of people smashing into DD's wheelchair, line cutters shoving past us. Without an alternate waiting area, the GAC really doesn't meet her needs.
 
There was not when we went in April, so we skipped the Fairies. The line was also very sunny.

I am not sure where the Fairies will be when the Flower and Garden Festival ends on May 15. They were supposed to be there temporarily and then move somewhere else.
 
It worked out for us, but it seems there is a need for some training and a consistent policy. We made it to rope drop yesterday and were the first in line for the fairies, not realizing it was just for Tink and Fawn and that we'd have to come back later for Rosetta and Vidia. While waiting we saw a family approach from the exit and saw they had a GAC. After DD met the fairies I asked the CM if we could come back later through the exit to see Rosetta. I showed her the GAC, which does allow us to use alternate entrance when available. She looked at it and said, "No, that entrance is only for Make A Wish and for autism. I told her DD has autism. She looked at me with disbelief. DD uses a special needs stroller because of her many health issues and fatigue, but autism is her diagnosis. Because of the stroller, which really does look like a wheelchair, people tend to assume she has mobility issues and it doesn't occur to them that there are other needs.

They did let us come back through the exit. We waited right outside the exit for the same amount of time that we would have waited in the regular line. As DD's condition improves, I think it's important for her to learn to wait, and she is doing well with this. It's just the noise and jostling in lines that she can't tolerate at this point.

I was disturbed by the assertion that the alternative entrance was designated for a particular diagnosis, rather than on need. If that's how the CM has been trained, then maybe we all should be bringing doctor's notes after all. I encountered some misinformation as well. While we were getting our tickets activated, the CM saw DD and told us we could get a pass to bypass the lines. Yes, this came right from a CM. There is definitely a need for more training in this area.
 
I hope that you spoke with a supervisor about that CM. I do not think she understands the GAC's very well. It is my understanding that the MAW kids get first priority ( which they should) and the GAC people get the help they need to enjoy the park like any other person. I don;t understand why you where told that the alternate entrance was for MAW and autism only if your card was marked for that. I can understand if you where told it was only for MAW, but then single out a diagnoses. To me that seems like it would be the same as if I had knee trouble and had a GAC marked for no stairs and was told at a ride that I could only bypass stairs if I had hip trouble. :confused3
 



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