Is anyone else having the experience of never quite getting the same quote for the same room or package?
In January when I booked room only with an AP, I got one price over the phone, had another in my email confirmation, and something totally different (and higher!) when I got to the hotel. Fortunately, I had printed out my confirmation and they fixed it, but not before charging my credit card for the balance four times before crediting it back.
This weekend I booked a package for August. I had checked the price on line (with someone else's computer because, for some reason, I can never get it to work on my Mac) and had a quote of a bit over $2800. On the phone, I got $2981 and change--still within range, so I booked it figuring I can change it if a special rate or free dining comes out later. Then my emailed confirmation showed $2781 and change--$200 less, not that I'm complaining.
I can't be the only one who's getting these price fluctuations. What's up?
In January when I booked room only with an AP, I got one price over the phone, had another in my email confirmation, and something totally different (and higher!) when I got to the hotel. Fortunately, I had printed out my confirmation and they fixed it, but not before charging my credit card for the balance four times before crediting it back.
This weekend I booked a package for August. I had checked the price on line (with someone else's computer because, for some reason, I can never get it to work on my Mac) and had a quote of a bit over $2800. On the phone, I got $2981 and change--still within range, so I booked it figuring I can change it if a special rate or free dining comes out later. Then my emailed confirmation showed $2781 and change--$200 less, not that I'm complaining.
I can't be the only one who's getting these price fluctuations. What's up?