What we did not like at the Poly?
Well for the price you get a very nice place to walk around but the quality of the room itself does not justify the price, there room we were at on Rarotonga 2801 was noisy, lots of rattling when AC or bathroom fan was on, there was a big bang floor rattling noise every so often that I think had to do with huge AC unit outside below our fake balcony room window, at first we figured eventually we would not mind it but the longer the days the more annoying it got and he only reason we did not complaint and moved was because I did not feel like packing and unpacking all over again.
We only got to walk around a little bit becaused we spend most of the day walking in the parks and after getting back all we wanted to do was rest, also most afternoons during our stay it rained heavy.
My husband did not like that the shower was small/low for him and he says for anyone over 6 feet tall. The resort was packed, even with ADR for breakfast we waited 30min to be seated at Ohanas and noticed that everytime we wanted to get some food, whether it was Kona, Ohana's or Capt Cooks the tables were limited, that may not be the case depending on how crowded resort is when you arrive.
I guess some love some don't, we did not.