Air policies for overweight passengers?

[keishashadow]

By the way, the part in black is also false.

as i stated above it may be 'false' but the FAs are the ones running the show on the plane and i've learned over the years when dealing with AirTran (ala WDW) you can easily get several different answers to the same question/complaint depending on who your happen to reach when you call, even when calling AT's customer relations departments YMMV when dealing with different supervisors.

if the carriers' websites would clearly state their policy, it would certainly be easier to enforce and passengers of size (and the rest of us) wouldn't have guess as to the official policy. The OP is trying to ascertain information that is general in nature and should be readily available, ala ADA information imo

Re the various excuses I received pre-compensation, I assume you are correct (can't say i've ever encountered this issue despite years of travel), accordingly; airline employees (both FAs & customer service personnel) need to be educated, then explicity follow their stated policy.