Aggressive Housekeeping Checks (and Singing) at Copper Creek

[SwanVT2]

ETA: I’m aware that the door sign is not technically a “do not disturb sign.” I referred to it as such just because that’s what they are commonly called. I’m also aware of the security protocols following the Las Vegas incident.

We checked in to a studio at CCV on Saturday. In the time we have been here, we have had a few odd experiences with housekeeping.

1. Trash was emptied a day earlier than expected (Monday), but towels were not replaced.
2. Trash and towel came Tuesday as expected. Despite having our room occupied sign displayed, they pounded and pounded on the door until we answered.
3. On Wednesday, one of the housekeepers was playing music and singing loudly… and poorly. She “performed” on the balconies and in the hallway.
4. Wednesday afternoon, despite two straight days of trash removal, someone again knocked on the door to ask us if we needed anything. Again, the do not disturb sign was up.
5. Just a few minutes ago, housekeeping pounded on the door again. I was told that they needed to do a visual inspection of the room. I asked him to leave; I’m tired of being bothered at this point.

We have come back to the room each afternoon to recharge after spending the morning in the heat. Why is housekeeping constantly knocking? Has anyone else experienced this? It’s a first at any DVC resort for us.

Housekeeping also woke up a family staying across from us before 9 AM. I think the party has young kids. The father was not happy. To be fair, I noted that the do not disturb sign was not on that family’s door.

That sounds exhausting. I'm sorry you had to deal with that! I'd complain at the front desk that your sign was up and the pounding is not appreciated.

 

[pixieprincess925]

I recd a VERY NASTY call that a Mngr would knock IMMEDIATELY since I had "refused" security checks.

This same thing happened to us in May in a CCV 2bd. We had plenty of time with no room occupied on the door, but one afternoon we had a nasty message from the "hotel manager" saying they needed to come inspect the room. We told them to send someone up when we were back. About 15 minutes later, 2 people came by to empty trash and give us towels (was NOT our 4th day). About 20 minutes after that, a housekeeper stopped by saying she wasn't sure why she was there, but was told to come do an inspection. I told her someone had already come by but she said she'd get in trouble if she didn't look. We let her in, she looked around and left. The whole experience was very upsetting and annoying. I wish there was a clear note on expectations for the guests.