After 5 plus hours on the website Sat night/ Sun morning (like everybody else) then waking and finding ALL of our ressies MISSING (like everybody else), I call the 1-800 number (like everybody else) and get nothing to tell my crying wife.
A little digging, a "who-is" search (all fueled by frustration) uncovered this little chestnut:
Administrative Contact :
Wall, Loretta
Loretta_Wall@CORP.DISNEY.COM
PO Box 10,165
Lake Buena Vista, FL 32830-0165
US
Phone: (407) 566-3733
Fax: (407) 566-3595
I bet a few hundred E-mails, phone calls and FAXES to this woman would let The Company know just how poor the performance really is on their website....
Make sure you make note of the nearly 80 years of innovation and technical progress and how this is very incongruant with a company who's vast world wide holdings where built on delivering "warm fuzzies", not frustration. Pretty pictures would gladly be traded for a white screen with black Helvatica text with reservation making options that actually work.
Thanks,
Chris
A little digging, a "who-is" search (all fueled by frustration) uncovered this little chestnut:
Administrative Contact :
Wall, Loretta
Loretta_Wall@CORP.DISNEY.COM
PO Box 10,165
Lake Buena Vista, FL 32830-0165
US
Phone: (407) 566-3733
Fax: (407) 566-3595
I bet a few hundred E-mails, phone calls and FAXES to this woman would let The Company know just how poor the performance really is on their website....
Make sure you make note of the nearly 80 years of innovation and technical progress and how this is very incongruant with a company who's vast world wide holdings where built on delivering "warm fuzzies", not frustration. Pretty pictures would gladly be traded for a white screen with black Helvatica text with reservation making options that actually work.
Thanks,
Chris
