Add-on through Disney questions

[las3888]

I was wondering if anybody can help answer a couple questions I have regarding buying points for sold-out resorts through DVC. I have a call into our guide but she is notoriously bad about returning our calls, so I figured I would probably get more info quicker from you folks!

First, since my guide is really bad (I mean, I doubt she will return my call) about calling us, is there a general office I can call that is staffed and can just answer questions about availability with the sold out resorts?

Second, if there is availability for something we want, do you get points for this year only?

I have 3 separate contracts with 3 separate use years. If there is availability for a contract with any one of our 3 use years can we have it?

Do you pay maintenance up front for your purchase?

How fast does it take to close (i.e. book our next stay!!!!)

In what point increments can points be purchased? If they have 100 points available at a resort with our use year, can we just buy 50 of the points?

Can we put the entire purchase on our credit card?

Thanks alot for any help in advance. I really appreciate it. There's nothing like waiting for phone calls from bad sales reps when you have add-on-itis!!!

 

[LisaS]

If your guide doesn't call back just call DVC and tell them you are having trouble reaching your guide and would like to speak to someone else who can answer some questions.

if there is availability for something we want, do you get points for this year only?

They will start you out with current UY points. If you purchase a UY of April or earlier, those will be 2006 UY points because for UYs of Feb, Mar and Apr you are in your 2006 UY. If you purchase a UY of June or later (and you do so before June 1st) then you will start with 2005 points because you will still be in your 2005 UY.

I have 3 separate contracts with 3 separate use years. If there is availability for a contract with any one of our 3 use years can we have it?

Yes, if they have points available for any of those UYs you could purchase them as an add-on to the contract you have with that UY. Alternatively, if you purchase at least 150 points you could purchase any UY by purchasing the points as a separate contract.

Do you pay maintenance up front for your purchase?

Maintenance fees are pro-rated from the date you pay your deposit. You will be billed after closing.

How fast does it take to close (i.e. book our next stay!!!!)

Closing will take a few weeks but you will get the points about 24 hours after paying your deposit so you can make reservations right away.

In what point increments can points be purchased? If they have 100 points available at a resort with our use year, can we just buy 50 of the points?

You can purchase as few as 25 points if paying cash, as few as 50 points if you want Disney financing. You can purchase any number of points you want: 37, 51, whatever you need provided they have them available.

Can we put the entire purchase on our credit card?

Yes. I paid for my add on with my Disney Visa and then used the reward points I earned towards the maintenance fees a few weeks later.

Good luck!

 

[Ali and boyz]

can you not change your guide? as that is totally unacceptable. I emailed my guide this morning from the U.K. and he had returning my call buy this afternoon

 

[las3888]

Our guide's lack of communication skills is part of the reason why we have purchased 3 resale contracts and never bought from Disney. I took LisaS's advice and called DVC...I asked to speak to somebody live since my guide was difficult to reach. They passed me onto another guide who answered my questions and was very helpful. We call DVC guides so rarely that it's probably not worth the bother to try to switch at this point.