I've never used Enterprise at an airport location. By Googling, I found this on the autoslash website- While Enterprise doesn’t have a true line-skipping service, membership in the free Enterprise Plus program lets you enjoy members-only expedited check-in at participating airport locations. In addition, Enterprise offers online check-in, which can help you bypass the line when you pick up your car.
In order to use any of the loyalty program services from any of the companies you have to have the member number associated with the reservation. Some third parties there is a place to do this, some there are not. If there was not a place to enter that number or you forgot, you can try calling the rental company directly and see if they can add it for you. Sometimes they can/will, sometimes they can't/won't. Right now many of those benefits just aren't happening. There aren't enough cars for Hertz to assign one to a Gold Club member in the morning and let it sit there all day.
In the before times you are correct, have you rented in the last three months? Even in places where there is rarely an issue, there's been issues. It doesn't help that many people are making two or three reservations with different companies and no showing on them. That might very well be the next change to come to rental cars, Cancellation fees.
We had a very smooth experience this past weekend with Budget. Also booked through a third party and couldn't add DH's # to the reservation. We arrived at the counter at around 10 a.m. We waited maybe 15 minutes (but the line did build up quickly by the time we checked in and headed to the garage). It wasn't crazy long yet though, they had a car with a specific parking spot for our vehicle.
We had a car reserved with Budget through a 3rd party and arrived at 11 am on 5/30. Two days before we arrived, prices came down quite a bit through Costco and I booked a "back-up" reservation with Avis for about $60 more. Upon arrival, the budget line was very long. I would guess it was at least 90-120 minutes. I am a Fastbreak member but was unable to use it since it was through a 3rd party. I cancelled the Budget reservation and used my Avis one instead. Since you can add your preferred number via Costco, I was able to go directly to the garage for Avis. There were 3 people in line ahead of me and I had my car in about 15 minutes. I had booked a full-size and they gave me a small SUV (Ford Escape). It was fairly smooth and my quoted rate is what I was charged.
Thank you for the reply!
It doesn’t disappoint. I’m not sure how much the “emerald” differs from the “executive isle” but out of all the National locations I’ve used on previous trips, the executive isle at MCO is consistently the best. Usually a large variety to choose from, and their premium upgrades aren’t middle of the road Infiniti’s either… they’re usually the latest and top tier BMW, Audi, Range Rover, Maserati, etc.
The executive aisle is completely different from the emerald aisle. The executive is where you go if you have higher status, emerald aisle is available to all members of their program that book a midsize or above.
I signed up for budgets program,does that allow me to bypass the counter?
Did you rent directly with Budget? We rented through a third party so we weren't able to go that route (I tried by signing up and then calling both companies before arrival).
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