To the question asked, no, I do not think we are treated as second class citizens. Over the years, I have had issues at both
DVC and non-DVC resorts.
At BWV, we had a microwave that I swear was possessed. It would just keep beeping and beeping or would just not work at all. Maintenance came by several times. They were super helpful and tried resetting it which only helped a little. The next day they were back because it was still not right. Tried resetting again and it would not work. So they planned to change it but could not do it that night (probably 9-10 PM), so they brought one in for the time being for the counter that worked. The next day we come back to the room and the possessed one is still there and the counter one gone. So another call to maintenance and a visit to the front desk to chat about it. This time they got it replaced that night. The maintenance guy got to my room and looked at me and said "microwave? Was it not replaced" because he had been there twice before. He said he would not leave until fixed and started making calls (although since it was 2021 and still covid times, he always went in the hall to wait or make calls even though I did tell him I was fine with him staying in the room. I did end up with a credit I did not need and was honestly happy when the possessed microwave left.
Another time at All Star Movies (I think), I had a 1 night stay prior to a DVC stay. It was around the time they were refurbishing and my room had not yet been refurbished. I arrived super late (around midnight) and went straight to bed after a long day (work and then long flight). I got up the next morning and while in the shower, there was absolutely no products (like shampoo, conditioner, body wash) and no tub mat in the room. I did a good rinse and found what I could in my bag (which was not much since I do like the H2O products) and threw a towel down on the ground to step out of the shower. I did stop at the front desk to let them know on my way out as it should have been better checked (especially since I left CA at 3ish CA time - so 6ish WDW time and did not have a room ready text when I left) so it was cleaned very late day. That CM gave me some any time fastpasses which were nice and offered to have products brought up for me to take another shower.
I mean both were annoying at the time and I do remember them, but the trips themselves were always amazing and those were just small blips on the radar.