Absolutely unacceptable

[chmurf]

we're back, we had to deal with monorail downtimes, so what ? ... more boats, more buses, we hardly saw any change at all and didn't experience any inconvenience.

Now it never hurts to file a complaint with Disney.
Apparently a kid took my "privacy please" card from my door at POP, as a result housekeeping tried to enter my room (which was secured from the inside). Very minor inconvenience with no fault on Disney's part, but still I was offered a full night refund on my account ... I call that customers services.

But now who really knows the full extent of the maintenance.
We only see the tip of the iceberg, and mostly we only see what we want to see because it affects us.
But "what if" the maintenance involved heavy machinery and possibly lots of noise (and riding the monorail I saw that construction was underway last week between Poly and GF.
How bad would it sound to spend $300+ a night with heavy machinery pounding away all night ?
I bet more people would just post on DIS to rant and complain. And without meaning no disrespect, we probably also would have seen the OP post about "it's absolutely unacceptable, they should have done that by day" ...

actually it's not an issue at all. And on a personal level, I always take the boat, because even when it's full it's always less crowded than a monorail, and I mean the direct TTC/MK boat, the resort boats being even better to ride.

Most probably, you'll have to see how it actually works before saying that it's unacceptable.

 

[kaytieeldr]

Unfortunately, Disney can do know wrong and principals don't matter. No wonder, is so expensive.

This post confuses me.
How does trying to reason equate to "Disney can do no wrong", when nobody's saying that [Disney can do no wrong]?
If Disney could do no wrong - which is an obvious false statement - why would that be unfortunate ?
Who, specifically, is saying principles don't matter and in what context?

 

[Bob NC]

One just-returned/affected party considers the disruption annoying, and states the experience was inconvenient but tolerable, while the rest of the reporting returnees state it was 'no big deal', or words to that effect. It appears the 'it's unaccaptable' point of view is coming from posters who haven't yet visited WDW in March 2012, who are skeptical that this can work temporarily.

The way I look at it is I don't really care if someone else went and didn't find it a problem. I don't care if someone finds it "inconvenient but tolerable." I do not care who or who does not view anything with skepticism. If I reserve a room at the Poly, I, AND ONLY I, am the only one I am concerned with. If I reserve a room at the Poly, a big part of my reason for choosing this resort is because of the monorail.

I am not judging anyone who doesn't care about monorail closures, why is it that the people that DO care about it are being judged? That is really a curious question.

Oh, and by the way, I would hope that after I return from a vacation where I paid $500 a night for my resort room, I can give a much more sparkling review than, "Inconvenient but tolerable."

 

[kaytieeldr]

If I reserve a room at the Poly, I, AND ONLY I, am the only one I am concerned with. If I reserve a room at the Poly, a big part of my reason for choosing this resort is because of the monorail.

With the exception of the one poster I quoted who stayed at the GF, how does this make you any different from the people who've actually experienced the downtime, except that they have and you seem to just be discussing theoretically? If you have an upcoming trip to one of the Seven Seas Lagoon resorts, my apologies for missing that. Your posts just seem to present you as a glass 90% empty type person.

The DISers just back specify the temporary daily outages affected them:
"inconvenient but not terribly so"
"was not a big deal."
"really no big deal"
"it didn't affect us at all"
"actually it's not an issue at all."

 

[Bob NC]

Bob: "I don't want to stay at the Poly while they have limited monorail service."

Kaytie: "But they have increased boat service."

Bob: "I don't want to stay at the Poly while they have limited monorail service."

Kaytie: "But everyone says the boats are running really fast."

Bob: "I don't want to stay at the Poly while they have limited monorail service."

Kaytie: "But lots of people say they have ramped up the boat service by adding more boats."

Bob: "I don't want to stay at the Poly while they have limited monorail service."

Kaytie: "People say they weren't affected at all."

Bob: "I don't want to stay at the Poly while they have limited monorail service."

Kaytie: "It's really not a big deal."


All I have ever mentioned is that I want monorail service, MONORAIL SERVICE. Lots of people have experienced MONORAIL SERVICE and they like how they can push their strollers right on. Other folks have given reasons why they like MONORAIL SERVICE.

If I want steak you can tell my 9,000 times how great chicken is. I want a steak. Yes, I know you like chicken, and many others like chicken too. I like steak. You can tell me how moist the chjicken is, I want steak.

"eating chicken was not a big deal"
"eating chicken did not affect us at all"
"eating chicken is inconvenient but not terribly so"

The people that booked the Poly for the monorail don't care about the boats.
The people that want steak don't want chicken no matter how much you like it.

 

[jujube]

With the exception of the one poster I quoted who stayed at the GF, how does this make you any different from the people who've actually experienced the downtime, except that they have and you seem to just be discussing theoretically? If you have an upcoming trip to one of the Seven Seas Lagoon resorts, my apologies for missing that. Your posts just seem to present you as a glass 90% empty type person.

The DISers just back specify the temporary daily outages affected them:
"inconvenient but not terribly so"
"was not a big deal."
"really no big deal"
"it didn't affect us at all"
"actually it's not an issue at all."

Bob said it would be a problem for him. What is so hard to understand about that?
Granted, some Dis members said it wasn't a big deal This is a pretty small percentage of people who were/are at the monorail resorts. Surely, you can't be saying that because a small number of people say it's no big deal that everyone staying there would say the same. Just as here, it's likely that some won't be bothered and some will be plenty bothered. It's a personal preference. We all know that you wouldn't have a problem with it while some of us would. To each his/her own.

 

[Arnir]

This is an action replay of the monorail thread from last year. It doesn't matter how anyone feels, it only matters that you feel how posters say you should feel. If you don't agree then you are being unreasonable. Typical human behavior, but a psych student would love this place.

There really isn't much that can be done to change minds on either side. Live and let live.

 

[flicx]

Please lets keep the facts straight. The primary reason the monorail is shut down is for construction on the GF DVC project,not for maintenance. Yes it makes sense to do both while you are shutting it down, but the main reason is so disney can build another cash cow for the company! So should a customer who is paying peak prices for a monrail/deluxe resort suffer for the disney bankroll? I say no. Thats just me, in all fairness they should be reducing the rate. I'm not gonna get into how it is or isn't more convienent to ride the monrail to your resort or one of the buses or other small watercraft. Alot of people who pay upwards of 500 a night at these resorts think it is unacceptable. I can sympathise! Some here can't. Some advanced notice or a reduction in rates would have quelled most of this problem!

 

[kaytieeldr]

Bob: "I don't want to stay at the Poly while they have limited monorail service."

Got it. Which ultimately brings us back to the original topic: to Bob, this temporary downtime IS "Absolutely unacceptable", and if your plans did involve staying at the Polynesian during this period - you wouldn't.

 

[Alsobrook]

While I know they can do some planning in terms of when the monorail will have to be down (based upon construction schedule) they cannot nail it down such that they can quote lower rates months or weeks in advance. What they can do is make every attempt to accommodate guests by increasing transportation availability to the parks so that your location still works to the advantage you are paying for. And then, they can even entertain the query over the rate they are charging at a time of inconvenience to their guests and make adjustments (which (psssstt.....) they actually do).

I think Bob is correct. If you want monorail and you don't get monorail, you can give boat and tram and ostrich options but at the end of the day, you don't gots the monorail. And that might not be happy time for some people.

 

[kaytieeldr]

Granted, some Dis members said it wasn't a big deal This is a pretty small percentage of people who were/are at the monorail resorts. Surely, you can't be saying that because a small number of people say it's no big deal that everyone staying there would say the same.

If by small percentage you mean the subset of guests who both post in this thread and experienced the onset of the daily shutdowns... that's 100% of the reports we have.
I would - do - trust opinion based on experience over opinion based on emotion.

 

[jujube]

If by small percentage you mean the subset of guests who both post in this thread and experienced the onset of the daily shutdowns... that's 100% of the reports we have.
I would - do - trust opinion based on experience over opinion based on emotion.

You are just too amusing.

 

[kaytieeldr]

You are just too amusing.

It's nice to see you having laughs at my expense, where no humor was intended. Next attack?

 

[TLSnell1981]

Bob: "I don't want to stay at the Poly while they have limited monorail service."

Kaytie: "But they have increased boat service."

Bob: "I don't want to stay at the Poly while they have limited monorail service."

Kaytie: "But everyone says the boats are running really fast."

Bob: "I don't want to stay at the Poly while they have limited monorail service."

Kaytie: "But lots of people say they have ramped up the boat service by adding more boats."

Bob: "I don't want to stay at the Poly while they have limited monorail service."

Kaytie: "People say they weren't affected at all."

Bob: "I don't want to stay at the Poly while they have limited monorail service."

Kaytie: "It's really not a big deal."


All I have ever mentioned is that I want monorail service, MONORAIL SERVICE. Lots of people have experienced MONORAIL SERVICE and they like how they can push their strollers right on. Other folks have given reasons why they like MONORAIL SERVICE.

If I want steak you can tell my 9,000 times how great chicken is. I want a steak. Yes, I know you like chicken, and many others like chicken too. I like steak. You can tell me how moist the chjicken is, I want steak.

"eating chicken was not a big deal"
"eating chicken did not affect us at all"
"eating chicken is inconvenient but not terribly so"

The people that booked the Poly for the monorail don't care about the boats.
The people that want steak don't want chicken no matter how much you like it.

 

[jujube]

It's nice to see you having laughs at my expense, where no humor was intended. Next attack?

Who's attacking? I said you were amusing.

 

[kaytieeldr]

In a derisional and mildly condescending way, sure.

 

[kaytieeldr]

Following Bob's imaginary conversation between us , I understand his point of view.

He's the person to whom the thread title would be applicable; WDW changing the Poly transportation really IS absolutely unacceptable to him, and he's likely to put actions behind his words - not just rant on an Internet forum, but actually change plans.

That's admirable.

 

[KellyNY]

It does not really matter what kind of reports we get on situation, if monorail is absolutely essential for someone, it is essential, end of discussion. Maybe someone plans to do only MK and Epcot, who knows.

For others, who just view monorail as a nice touch, boats and busses can be acceptable alternative. I think we should remember that people book MK resorts for different resons and what is important to some, not important to others.

However, since monorail is not exactly MK resorts property, Disney does not really need to notify you in advance just like it does not need to notify you on closed rides. Public mentioning somewhere on their site is more then enough. Of course you can complain, change your reservation and so on, why not. It all comes to how important it was for you in a first place.

BTW, I think we can add another 50 pages on this thread but I do not think it will change how we feel about it.

 

[kaytieeldr]

BTW, I think we can add another 50 pages on this thread but I do not think it will change how we feel about it.

Don't be so sure; I see Bob NC's point on this .

 

[Arnir]

Following Bob's imaginary conversation between us , I understand his point of view.

He's the person to whom the thread title would be applicable; WDW changing the Poly transportation really IS absolutely unacceptable to him, and he's likely to put actions behind his words - not just rant on an Internet forum, but actually change plans.

That's admirable.

Well said.