? About points rented,renter checking in is told...

[Tony P. IL.]

Were sorry but we overbooked or we only have handicapped rooms left or renter is given handicapped room without being told and they find out when they get into the room this is what it is and they feel this is not what they rented from renter. Lets just say (this is just an example)You had someone to rent your points or you put them on an auction site and the terms are (One week in a studio at DVC Resort (this can be anyone of the DVC resorts) from Sunday and check out on Friday for x amount of $) and you did not state this may happen to renter. What recoarse should or would renter have?

 

[drusba]

Well, if you agreed to provide them "one week in a studio" and then only gave them "from Sunday and check out on Friday," they could probably sue you for breach of contract or fraud. Otherwise, there is likely no legal recourse. You agreed to give them a room at the resort; a handicap room meets that requirement.

 

[Muushka]

Were sorry but we overbooked or we only have handicapped rooms left or renter is given handicapped room without being told and they find out when they get into the room this is what it is and they feel this is not what they rented from renter. Lets just say (this is just an example)You had someone to rent your points or you put them on an auction site and the terms are (One week in a studio at DVC Resort (this can be anyone of the DVC resorts) from Sunday and check out on Friday for x amount of $) and you did not state this may happen to renter. What recoarse should or would renter have?

Quite honestly, if I had a renter asking me these questions proir to coming to an agreement, I would not rent them the points.
High maintainence people-to the Nth degree. Good luck!

PS, I agree with drusba,

You agreed to give them a room at the resort; a handicap room meets that requirement.

 

[CarolA]

You have fulfilled the terms. A studio room at the resort for days provided. The room is habitable. If they complain, volunteer to break their leg so they will need a wheelchair (Just kidding, but really!)

You can get a handicapped room at a Disney hotel too! It has happened to me so there is no difference here. They could have gotten if they had paid cash.

 

[Muushka]

........If they complain, volunteer to break their leg so they will need a wheelchair (Just kidding, but really!)

You go girl!

 

[dianeschlicht]

There would be just as much legal recourse for them getting a handicapped room as there would be for YOU getting one upon check in....NONE! Now as to advertising "a week in a studio" and only giving them 5 nights, that is different. Definitely a liability there!

 

[Cruelladeville]

Well, if you were so high maintenance that a handicapped room bothers you, I would say to keep on looking for points because you weren't getting any of mine! Besides, most renters don't even know enough to mention that they wanted Non smoking, so I doubt that most of them would know to ask about handicapped rooms. I happen to think that the discussion on handicapped rooms shows just how many people have sticks lodged in rather unconvenient places, which I assume is what your question is related to.

 

[ColoradoBelle1]

While I agree with everyone here that the renter would have no legal recourse, I can't understand why so many people get miffed that for some people a handicapped room isn't sufficient to meet their needs.

I have a feeling that it is because MOST people are shower people! In my family I was the ONLY bath person...I haven't taken a shower in decades. I don't like them. Yes, if I HAVE to, I can do it physically. But a bath is my mental health...my only chance to 'get away' and have some privacy and peace in an otherwise hectic life. I LOVE my baths....and I am a better person, a more fun person, when I have my rejuvinating bath. And there is NOTHING that works better for me after a long day at WDW...then soaking for an HOUR in my bath.

So if I get a handicapped room...well, I don't have that opportunity to enjoy something that I NEED to make my vacation more restful. (Just like some of us need an extra pillow or soft bed or quiet room.

Other people have commented that a handicapped room doesn't allow them to bathe their little ones...and that the wet floor in the zero gravity handicapped shower makes the bathroom unsafe for lots of people, older and younger.

So here's my point and I realize it is off subject here in this thread, so please forgive me for that:
Just because a 'condition' or 'reason' isn't an important consideration for one person PERSONALLY....doesn't mean it isn't an important consideration for someone else. And I think it behooves us to try to remember that, understand that and most importantly RESPECT that.

I'm not saying that the renter in the above case has any right to be PO'd at the seller. I am saying that just because it is important to me to have a room with a bathtub, doesn't make me any 'pickier' or 'higher maintenance' than someone who expects their room to have a shower, or needs a room without smoke, a data port, a safe, two queen beds...or whatever.

Hotels get away with a lot, IMHO, by stating: allrequests noted but not guaranteed when it is a matter of things within the room like: non-smoking, with bathtub, two beds, etc. I beleive that if I say to Disney or any hotel management: I need a smokefree room with a bathtub and two beds that if I get there and they don't have a room, that I should be given an alternative to go to another DIsney resort that can accommodate me and that if it is a lessor rack rate resort, that I should be reimbursed by DIsney. OR, comped the room I am given until the proper accommodations can be found.
But that is just my opinion which doesn't count for much.

Perhaps the handicap issue could have been best resolved by Disney building the number of required rooms with both the handicapped shower and a bath...maybe even a jacuzzi bath!!!! Then, instead of complaining about the lower bed and shelves in that room...we'd all be jumping up and down at getting some lagniappe!!!!

Again, excuse the venting on a mere offshoot of the thread's topic. Maybe I'm just worried that my new home away from home will be one without a bathtub!!!!!
Have a great weekend everybody!
Colorado Belle

 

[DrTomorrow]

While I agree with everyone here that the renter would have no legal recourse, I can't understand why so many people get miffed that for some people a handicapped room isn't sufficient to meet their needs. [...] I'm not saying that the renter in the above case has any right to be PO'd at the seller. I am saying that just because it is important to me to have a room with a bathtub, doesn't make me any 'pickier' or 'higher maintenance' than someone who expects their room to have a shower, or needs a room without smoke, a data port, a safe, two queen beds...or whatever.

Hotels get away with a lot, IMHO, by stating: allrequests noted but not guaranteed when it is a matter of things within the room like: non-smoking, with bathtub, two beds, etc. I beleive that if I say to Disney or any hotel management: I need a smokefree room with a bathtub and two beds that if I get there and they don't have a room, that I should be given an alternative to go to another DIsney resort that can accommodate me and that if it is a lessor rack rate resort, that I should be reimbursed by DIsney. OR, comped the room I am given until the proper accommodations can be found.
But that is just my opinion which doesn't count for much.
[...]

To me, the issue is that we knew what we were guaranteed and what we might or might not get when we bought into DVC; it is all in the paperwork we signed. I understand CB1's POV - I'm 6'4", and when we do rent a car, a tilt wheel makes things a lot friendlier for my long legs. That being the case, however, I rent through National's Emerald Aisle, where I get to wander around the lot and pick the exact car I want (making sure it has tilt) instead of getting one assigned and hoping my request was met. Note, though, that because this is important to me, I pay extra for this option - if I was saving $$$ by going through Dollar or Budget, I'd accept the fact that I was getting the luck of the draw. And anything an owner might get should certainly be acceptable to a renter....

[...]
and that the wet floor in the zero gravity handicapped shower [...]

OK, now that's something I'd pay extra for!

 

[Dean]

Were sorry but we overbooked or we only have handicapped rooms left or renter is given handicapped room without being told and they find out when they get into the room this is what it is and they feel this is not what they rented from renter. Lets just say (this is just an example)You had someone to rent your points or you put them on an auction site and the terms are (One week in a studio at DVC Resort (this can be anyone of the DVC resorts) from Sunday and check out on Friday for x amount of $) and you did not state this may happen to renter. What recoarse should or would renter have?

None unless you stated otherwise up front. Even members have no way of guaranteeing their requests. I also agree I wouldn't rent to someone if I felt this possibility would be a problem for them. If they went, got what they paid for then were upset it was a smoking or HC unit, I'd tell them I was sorry they felt that way, have a nice life and suggest they talk to Disney.

Did you have a problem or is this truly hypothetical.

 

[LIFERBABE]

Thanks! Never thought of this! LOL

In the future should I ever rent points again, I will be sure to amend my rental agreement to ensure the renter understands that the only guarantee are Resort and unit size and all other requests are granted at Disneys discretion.

Some people want it all!

you can pitch a fit at the desk, but the renter should not be held liable for your room assignment.

 

[Tony P. IL.]

Hypothetical. Just something I was thinking about. I didnt know if renter had any recoarse if I rented my points to them say thru an auction site for 5 nights at the WLV and when they checked in they were then told they had no rooms because they overbooked. I have the Member Guide book and know what it says but it is likely the renter dosen't have a clue.

It has nothing to do with me winding up with a handicapped room but to a renter this may be an issue just as staying somewhere else because they overbooked might be.

Sort of a disclosure thing. As long as it dosen't happen everthing is fine but as soon as it does happen and I knew it could just like other DVC members do what recoarse would renter have if any.

The auctions I've looked at do not disclose this.

Lets say you rented the points for 5 nights at WLV and then at check-in this were to happen to you. I myself would'nt have rented it. Maybe (not that I know of it happening) it was better to let renter know this could happen especially when DVC owners do know this might happen.

 

[vhoffman]

Ok, what if you want a handicapped room? I can use the tub in a regular room, but its extremely difficult due to a variety of problems and usually I need dh to help. A HC room really makes life easier for me. Can I request a HC room when renting DVC points? Also, can I request a non-smoking room? Or are those decisions made at check in?

 

[Dean]

Hypothetical. Just something I was thinking about. I didnt know if renter had any recoarse if I rented my points to them say thru an auction site for 5 nights at the WLV and when they checked in they were then told they had no rooms because they overbooked. I have the Member Guide book and know what it says but it is likely the renter dosen't have a clue.

It has nothing to do with me winding up with a handicapped room but to a renter this may be an issue just as staying somewhere else because they overbooked might be.

Sort of a disclosure thing. As long as it dosen't happen everthing is fine but as soon as it does happen and I knew it could just like other DVC members do what recoarse would renter have if any.

The auctions I've looked at do not disclose this.

Lets say you rented the points for 5 nights at WLV and then at check-in this were to happen to you. I myself would'nt have rented it. Maybe (not that I know of it happening) it was better to let renter know this could happen especially when DVC owners do know this might happen.

IMO, it's buyer beware. There are a couple of people on this site that stated you should disclose about not getting housekeeping but I think they were just being difficult because they were against most types of renting.

 

[Dean]

Ok, what if you want a handicapped room? I can use the tub in a regular room, but its extremely difficult due to a variety of problems and usually I need dh to help. A HC room really makes life easier for me. Can I request a HC room when renting DVC points? Also, can I request a non-smoking room? Or are those decisions made at check in?

HC rooms are booked directly so you'd know up front. NS is a request, unfortunately. This should be no problem working with a renter but could be a big problem renting an existing reservations or getting an auction.

 

[crisi]

HC rooms are booked directly for "yes." Unfortately, non-HC are not booked directly. If you want and need a HC, Disney will book that room for you as a guarentee. If you don't want a HC, the best you can do is "request" a non-HC room.

 

[mickeysgal]

Hypothetical. Just something I was thinking about. I didnt know if renter had any recoarse if I rented my points to them say thru an auction site for 5 nights at the WLV and when they checked in they were then told they had no rooms because they overbooked. I have the Member Guide book and know what it says but it is likely the renter dosen't have a clue.

It has nothing to do with me winding up with a handicapped room but to a renter this may be an issue just as staying somewhere else because they overbooked might be.

Sort of a disclosure thing. As long as it dosen't happen everthing is fine but as soon as it does happen and I knew it could just like other DVC members do what recoarse would renter have if any.

The auctions I've looked at do not disclose this.

Lets say you rented the points for 5 nights at WLV and then at check-in this were to happen to you. I myself would'nt have rented it. Maybe (not that I know of it happening) it was better to let renter know this could happen especially when DVC owners do know this might happen.

What does happen if you've booked, either for yourself or a renter, and they are overbooked - with no rooms available. What does Disney do? This has never happened to us and I've never heard of it happening. Do they try to first put you at another DVC resort? Do they try to find something anywhere on property?

 

[PamOKW]

The concept of booking a "non-handicap room" is something that seems to have grown on this site (and possibly other Internet sites). It appears to MS as somewhat unusual. A MS rep once said that the likelihood of getting a handicap room is very small. She also said that, since it is an unusual request, there's a likelihood of the request being misunderstood as wanting a handicap room.

A renter who has the confirmation will have the disclaimer about "requests not being guaranteed" printed on the paper.

I know I like to have an agreement to lay out the terms but, in reality, I don't think it would hold much legal ground. These rental transactions have to be pretty much trust based because legal recourse would be costly and probably ineffective.

 

[Dean]

What does happen if you've booked, either for yourself or a renter, and they are overbooked - with no rooms available. What does Disney do? This has never happened to us and I've never heard of it happening. Do they try to first put you at another DVC resort? Do they try to find something anywhere on property?

I've seen it posted on these boards twice where DVC members arrived and there was no room where they were booked. In both cases, they were given alternatives. I seem to recall one was told since they were an OKW owner, they were going to put them up at OKW instead. I know there was much discussion and I think they ended up in the BWI instead but don't remember the details. I remember even less about the other one other than i THINK they were given a 3 BR GV at OKW instead of the unit they had booked. Usually you get a better unit if they have what you are booked to. That's where a lot of the BWV upgrades came from a couple of years ago when they were working on the resort exterior. Many got a preferred instead of standard and a few got a 1 BR instead of a studio.

 

[torianne31]

From the point of view of a renter:


Hi, I've rented points from a DVC member for OKW from June 4th - June 11th. I did my homework BEFORE I rented my points. I asked about requests, etc. I understood beforehand about limited housekeeping, NS rooms not being guaranteed, etc. I did call in to check my reservation and when I spoke with the CM I confirmed that my requests had been noted. My main concern being a request for a first floor room or a building with an elevator due to a minor medical problem that makes managing stairs a real hassle. She noted these on the ressie, but I still understand that it is NOT a guarantee that I will get it.

If you are dealing with a logical, intelligent adult when renting out your points, you should not have a problem. I will NOT throw a fit at check in if I'm on the third floor of the building with no elevator in a smoking room with dirty towels-- I know it's the luck of the draw!


As a footnote, the CM asked me if I needed a HC room as she would need to change the ressie to indicate this. I told her that would not be necessary. If I get a HC room anyway, once again, no biggie. I'm there to see the mouse....everything else is just icing on the cake