AAA service fee?

[cjackearl]

I just got off the phone with a AAA TA about booking me a package, and was told that AAA now charges a $15 service fee. I questioned whether this was AAA wide and she said it was because Disney had cut their commissions. Anyone heard of this?

 

[VVFF]

I just got off the phone with a AAA TA about booking me a package, and was told that AAA now charges a $15 service fee. I questioned whether this was AAA wide and she said it was because Disney had cut their commissions. Anyone heard of this?

I was charged this fee from my AAA office when I booked my vacation last september.

 

[Tam1067]

It was on my invoice though the agent crossed it out probably because I've used her for a long time. She's done this the last two years.

 

[dawnbu40]

I too was charged this fee on my April trip. The TA never even mentioned that there was such a fee til I questioned my bill. Despite saving about $200 I didn't like the inconvenience of using AAA (having to go to their office to make payments,get paperwork etc) and on for our Dec.trip went back to using Disney travel online. IMO much easier!

 

[mom2dina]

I didn't know this. I used a AAA agent also and she didn't mention a fee ...
I thought it was part of our AAA membership. I provided her with the post card with pin number and she called Disney I guess I could have done that. Since she'd done the initial pricing work before I received the pin number I thought she should get the credit.

I'll have to check the invoice when I get home. It's no big deal if they did - but I would like to be told about it before its done.

 

[justplaingoofy]

I've never heard of Disney discounting commission..

In my opinion I think they are trying to get some $ by charging booking fees like alot of other internet sites/travel offices.

 

[Dicecatt]

Unless Disney is just picking on AAA, that is not true. I am a TA, and commission is the same as it has been...no change...but commission paid by Disney is lower than a lot of places, especially for tickets. Commission is very small on tickets, so my bet is AAA is trying to make up for it by charging a fee.

 

[msgoofy]

I work for AAA and we don't charge a fee for a Disney package.

 

[SplashMtnCrew]

I just got my papers from my AAA agent and there is no such charge on it Never even heard of a fee from AAA, that's what the yearly membership is supposed to be for. The paper work is for our trip next year. Maybe you should call the toll free # or send AAA an email inquiring about the fee and when it started being charged.

 

[justintime]

I did not have to pay this fee for my trip this past April/May that was booked through AAA.

 

[PrincessSuzanne]

We have never been charged a fee for using AAA and this is the only service I have used them for.

Suzanne

 

[rosiep]

No fee here either.

 

[skjj2009]

Yep I got the fee too

 

[mbanks21]

Some do and some dont. Disney pays the same amount to ALL aaa agencies

 

[cjackearl]

Thanks everyone for their replies. I called the 800 number on the AAA website, was transfered to one of the call center's AAA TAs and was told that yes, the service fee is the norm. I questioned the charge, saying that I assumed my membership fee covered travel agents. I was told that it was a service I was paying for, like a repairman fixing my dryer. Huh? I told her that while the service person wasn't getting any benefit from fixing my dryer, the AAA TA WAS getting a benefit in a commission from Disney. I don't like the idea of paying for bringing someone business. Oh well. Since I did in fact save $100 on my package through AAA, I'm not too upset about the $$$. It's the principal of the thing!

 

[soxnation]

paid a fee for them booking out flights....i could have done it but oh well we couldnt even get a aaa rate at the wl for december so using them saved me nothing

 

[mom2taylorandemily]

I have booked 3 trips to WDW thru a AAA TA and I have never been charged a fee. I am friends with my agent so maybe thats why.

 

[janiebegood]

Our AAA agent says that now they charge $15 per ticket to book airline tickets.

I told her I could book my own bleepin' airline tix, thanks.

I liked booking our package through AAA because I was able to look at the different package prices easily -- the WDW website is way too glitzy for my 5-year-old computer. Half the time, I can't even get into the resort information, let alone try to book anything; even looking up the park hours is an exercise in patience since it takes so long to load the fancy pic at the top of each page.

So at this point, I don't mind going up to AAA. I do think, though, that it's a shame that they're starting to charge fees in addition to the annual membership fee, which as you know isn't exactly chump change.

 

[child-at-heart]

Last week I went to AAA and booked room only. no fee. i went to the cashier and bought my magic your way tickets to the parks. no fee.

 

[rosiep]

Our AAA agent says that now they charge $15 per ticket to book airline tickets.

I told her I could book my own bleepin' airline tix, thanks.

I liked booking our package through AAA because I was able to look at the different package prices easily -- the WDW website is way too glitzy for my 5-year-old computer. Half the time, I can't even get into the resort information, let alone try to book anything; even looking up the park hours is an exercise in patience since it takes so long to load the fancy pic at the top of each page.

So at this point, I don't mind going up to AAA. I do think, though, that it's a shame that they're starting to charge fees in addition to the annual membership fee, which as you know isn't exactly chump change.

Because I live in Portland Oregon the AAA website does not give me package information for WDW, only for Disneyland. That's a shame cause I love to comparison shop and I hate asking an agent to do it for me.