rotlex
Is it summer yet?
- Joined
- Feb 8, 2007
- Messages
- 2,762
Just came back from a wonderful 2 week stay at the Beach Club! As this is the first time we have stayed at this resort I wanted to give some impressions and thoughts. (We normally stay at the Wilderness Lodge or CBR).
First off, the staff, from security to the front desk to housekeeping were fantastic. Very friendly and accommodating to any request. The location was superb! Being able to walk to Epcot and HS is a game changer. We actually found walking to HS quicker and more fun than either the skyline or the boat. Pool. Wow. Favorite part of this resort for sure! We spent more time in it than in any of our previous trips. Definitely a fantastic area. Made it feel like a resort we could have spent a week or more at without even going to the parks.
Moving to our room. We requested and received a full balcony. Roof view, but still better than none or one of those tiny little things some of the rooms have. We spend a LOT of time on the balcony when coming back from the parks. Overall, the room was pleasant, but we felt it was no different than any other standard hotel room we have ever stayed in anywhere. Size was good, but nothing really popped out that said Disney or special. (WL and CBR are nicely yet not overly themed). It also needed a bit of maintenance which was kind of disappointing for the cost of the room. Nothing bad mind you, but paint for sure. Lots of nicks and chips around.
Two major complaints with the room other than the painting. We are a family of 4 with "kids" 22 and 15. There is literally not enough drawer space for two people let alone 4. This is a complaint we have with most Disney hotels. More storage space at a Hampton Inn than these rooms. Bathroom. Why oh why is there no dividing door or curtain by the sink area? Sure, there is a door on the bath area, but I am used to most hotels having a way to also close off the sink zone for changing, or just keeping quiet in the early morning. Lastly, while housekeeping was OK, with no rugs, they REALLY need to vacuum more. My wife and I had to do a daily wipe down of the floors just to keep the dust bunnies in check. We did mention this to guest services but it never really changed.
Food places. Well, we ate at Hurricane Hannahs and Beaches and Cream which were good for what they are. Biggest complain on food is the marketplace. Probably the worst "food court" we have ever had. Also, two of the staff there were very rude in regard to mug usage. We ALWAYS buy new mugs but go down in the mornings with old mugs for coffee so as not to contaminate the new ones etc. We also always bring the "new ones" along just to prove the purchase. We were told twice this was not acceptable. When I asked why, no real answer was given so I just kept doing it. I have NEVER been questioned before at any other resort for doing coffee this way.
So overall we enjoyed our stay and in fact booked a bounce back for the resort for next year - regardless of my complaints above, overall, the location and the pool are fantastic.
Just for reference, when I called for the bounce back I inquired about a number of deluxe resorts. For our dates, I checked the WL and the Poly but the only room types available were CL at each. No standard or even more expensive "views". (Seemed very odd to me, and VERY expensive even with the bounce back offer).
First off, the staff, from security to the front desk to housekeeping were fantastic. Very friendly and accommodating to any request. The location was superb! Being able to walk to Epcot and HS is a game changer. We actually found walking to HS quicker and more fun than either the skyline or the boat. Pool. Wow. Favorite part of this resort for sure! We spent more time in it than in any of our previous trips. Definitely a fantastic area. Made it feel like a resort we could have spent a week or more at without even going to the parks.
Moving to our room. We requested and received a full balcony. Roof view, but still better than none or one of those tiny little things some of the rooms have. We spend a LOT of time on the balcony when coming back from the parks. Overall, the room was pleasant, but we felt it was no different than any other standard hotel room we have ever stayed in anywhere. Size was good, but nothing really popped out that said Disney or special. (WL and CBR are nicely yet not overly themed). It also needed a bit of maintenance which was kind of disappointing for the cost of the room. Nothing bad mind you, but paint for sure. Lots of nicks and chips around.
Two major complaints with the room other than the painting. We are a family of 4 with "kids" 22 and 15. There is literally not enough drawer space for two people let alone 4. This is a complaint we have with most Disney hotels. More storage space at a Hampton Inn than these rooms. Bathroom. Why oh why is there no dividing door or curtain by the sink area? Sure, there is a door on the bath area, but I am used to most hotels having a way to also close off the sink zone for changing, or just keeping quiet in the early morning. Lastly, while housekeeping was OK, with no rugs, they REALLY need to vacuum more. My wife and I had to do a daily wipe down of the floors just to keep the dust bunnies in check. We did mention this to guest services but it never really changed.
Food places. Well, we ate at Hurricane Hannahs and Beaches and Cream which were good for what they are. Biggest complain on food is the marketplace. Probably the worst "food court" we have ever had. Also, two of the staff there were very rude in regard to mug usage. We ALWAYS buy new mugs but go down in the mornings with old mugs for coffee so as not to contaminate the new ones etc. We also always bring the "new ones" along just to prove the purchase. We were told twice this was not acceptable. When I asked why, no real answer was given so I just kept doing it. I have NEVER been questioned before at any other resort for doing coffee this way.
So overall we enjoyed our stay and in fact booked a bounce back for the resort for next year - regardless of my complaints above, overall, the location and the pool are fantastic.
Just for reference, when I called for the bounce back I inquired about a number of deluxe resorts. For our dates, I checked the WL and the Poly but the only room types available were CL at each. No standard or even more expensive "views". (Seemed very odd to me, and VERY expensive even with the bounce back offer).
