A little tip for customs at MCO

Addicted2TheMouse

<font color=purple>Yeah, yeah, we all hate Stitch,
Joined
Jan 4, 2006
Messages
102
I thought I would share my experience at customs in Orlando last week so all of you could learn from my mistake. We flew Air Canada direct from Halifax. On those customs forms your airline gives you, make sure you know and write the full street address for your hotel.

When we arrived in Orlando on Feb. 18 our small Air Canada flight landed at the same time as a very large Dutch flight. We had been seated at the very back of our plane with our 18 month old so we were last in line behind hundreds of people going through customs. All of the Dutch people were being fingerprinted and photographed. (BTW, they didn't fingerprint or photograph any Canadians) We ended up waiting about 1 1/2 hours in line and to make matters worse or stroller hadn't been delivered to the gate like it was supposed to be so our tired, hungry, cranky baby insisted on walking around the room a thousand times while we waited. Finally it was our turn. Picture us... a tired, hungry, young family who has waited a long time. Well, the customs officer had no sympathy. He looked at our customs form and said "Tropical Palms?? What's this?? I don't know what this is!" I calmly told him that was where we were staying. He snapped "I don't know where that is!" I calmly replied at it was on 192 in Kissimmee but I wasn't sure of the exact address. The guy literally sat back in his chair, crossed his arms and said "well, you've got problems!" :furious:

My parents had all ready been staying at Tropical Palms and we were meeting them. I took my cell phone out and went to call my dad to see if he knew the address. The guy jumped forward and said "What are you doing?!" I said I was calling to get the address. "You can't use a cell phone here!!" At this point I was exasperated and about to cry. He pointed to a door and said "you have to go in there and figure out what you're going to do".

So here's my tired, hungry, now very angry little family sitting in the office at customs all because I didn't know the exact street address of our resort. Luckily a much nicer officer came in and said I could use my phone. I called my dad and he looked up the address in the phone book for me, I gave it to them, they wrote it on my customs sheet, and that was it. All that fuss and they didn't even enter it in the computer or anything. Then to add injury to insult, we later realized that we had forgotten our duty free bag in that office. :rolleyes2 We called around and looked for it but never got it back.

Anyway, the moral of this story is have any and all info customs could possibly ask for. Better yet, fly with an airline that clears customs in Canada.
 
Yes, this is what travelling has come down to!

We always drive to the states and then fly to Florida domestic (way simpler!) but when we cross the border they do want to know where you are going and the exact address - why, I do not know.

What about those people that drive down and then stop when they get tired?

Hope the rest of yoru vacation went better than the arrival.
 
Sorry you went through such a nightmare at customs.

Heard about the exact address thing but we were lucky and got away with putting Walt Disney World resort, AKL since I had no idea what the address was.

Definitely should be ready with all information in case anyone runs into an iritable customs offical ready to pounce on the next victim.
 
I just heard about the exact address thing. They must follow that rule strictly now because the Delta agent kept telling me about it when I booked a trip to Vegas. Thanks for the reminder and warning! Now I just hope I don't forget the information at home :headache:

I hope your poor family was able to unwind quickly so you could enjoy your vacation.
 

We have been flying out of Buffalo but haven't been asked for the exact address when at the border, yet. This is as recently as the end of January.

Thanks for the heads-up though, I will be sure to have that information ready to show for next time, now that I know they have been asking.
 
Hmm thats wierd we flew air canada last May and all I put was walt disney world pop century on mine and we were fine! We have to do customs this time at the boarder in buffalo not sure if they will ask us this but I am gonna find pop centurys address now just incase so I am prepared !
 
TimNDansMom said:
We have been flying out of Buffalo but haven't been asked for the exact address when at the border, yet. This is as recently as the end of January.

Crossing at the borders is signaficantly easier than at the airports. There is something about working at an airport that makes people miserable I guess. I actually got into a shouting match with a US customs officer at Toronto Airport. They don't understand the rules. His boss finally had to come over and tell him to let me go. You think travelling with personal luggage is tough? Try flying with 10 cases of television equipment!
 
When I flew in December, with my son and daughter and again when I flew in February with my husband, I typed out the address to Pop Century and put one copy in each passport so I knew exactly where it was when I was asked.
The question that threw me at check-in in December was "do you have any matches or lighters in your luggage (carry-on or checked)?" I knew I had matches in my travel kit, even though I don't smoke. I keep them there for emergencies. It took me a while to fish them out and turn them in. The woman who was checking us in said that if we didn't turn them in and they were found on inspection we would not be allowed to fly.
 
Joann said:
Hmm thats wierd we flew air canada last May and all I put was walt disney world pop century on mine and we were fine! We have to do customs this time at the boarder in buffalo not sure if they will ask us this but I am gonna find pop centurys address now just incase so I am prepared !

Walt Disney World
Pop Century Resort
1050 Century Drive
Lake Buena Vista, FL 32830
Phone: 407-938-4000
Fax: 407-938-4040

Hope this helps.
 
Yes - whenever you travel to the States, know the address of your destination.

I got caught with that last year when my brother first moved to Danbury, Conn... I was flying from Toronto to La Guardia to meet with him, I was helping him furniture shop and get settled, sisterly like things... Anyway, I pull up to customs with my luggage complete with a sleeping bag and pillow and not knowing his new address, just had his cell and work number. The customs officer was in shock and awe of my "mis-informedness" and was convinced that I was going to try and get a job in NYC. They had me call him at work to get his address and scolded me like I was a child in front of roughly 50 or so people. BTW - this was at customs in YYZ, not even on the plane yet!!!
 
MaryannF said:
When I flew in December, with my son and daughter and again when I flew in February with my husband, I typed out the address to Pop Century and put one copy in each passport so I knew exactly where it was when I was asked.
The question that threw me at check-in in December was "do you have any matches or lighters in your luggage (carry-on or checked)?" I knew I had matches in my travel kit, even though I don't smoke. I keep them there for emergencies. It took me a while to fish them out and turn them in. The woman who was checking us in said that if we didn't turn them in and they were found on inspection we would not be allowed to fly.


That is a total load of &*(^ - I do smoke and specifically put 2 lighters in my checked luggage - in on eof the external pockets for easy access. I also had matches in my carry-on (my mistake, I meant to toss the matches prior but forgot). We flew SW out of BUF and then MCO back to BUF and I did the same thing both ways. Noone ever noticed. I actually thought it was OK to have it in your checked luggage - just not in carry-on. Anyway - what is the deal - will they blow up? Is it to keep a terrorist from bumming a light so he can light the fuse on his bomb? Next time I won't have a lighter on me as generally I follow the rules - but I swear if someone tried to stop me from flying I would have a BIG issue - the problem is there is noone to complain to in these cases who really cares - you can't really win - it's like trying to complain to the gov't.
 
I flew down to WDW the day this policy started. I had heard on the radio that there were delays at the airport because of this new policy. Sure enough when I got there, they needed this new information. It was chaos. I had to phone WDW at 7:00am. Yah, like it was easy to get through. Lesson learned.
 
Even when I booked my tickets thru airmiles last week..the agent told me several times I will need the address of my hotel when I am clearing customs.
That was nice.
 
OMGoodness!!

What a dork I am!! :rolleyes1

We are driving to the states from Ottawa, staying overnight and than leaving for Disney the next day. I wrote the address down where we are staying the first night but never even thought about the Disney address! Coronado Springs, DW....thought that was all I needed!!

Now, after DW we are off to St Pete's for another week to stay with family...do you think when I cross the border, the border guard is going to want ALL the addresses of where we are staying?

Can you tell?....I am so NOT a frequent traveller!!! :crazy:
 
I'm thinking that 1 address is all you will need. I crossed recently to shop and Walden Galleria was enough for the customs officer.
 
I believe they only ask for the 1 address not all the addresses you will be staying at. Ie, if you're travelling up the coast of California, they're not going to ask for all the hotels you're staying at along the way...just the first one you'll be at when you arrive.

When we went to Orlando in December, I printed out our resort information (name, address, telephone) and our flight information on 3x5 index cards and handed it everybody. That way everybody had one and when we're filling out the forms they weren't all staring over my shoulder as I did mine. LOL (I went with my parents and brother so we had 3 home addresses...3 forms to fill out.)

The West Jet check in lady also asked us for the information so I was able to hand her one of our index cards so she could type it into the computer. I think she's the first line of defence...if you can't tell her where you're staying, they won't let you get any further into the check-in process.

I should add that my preparedness was a direct result of these wonderful boards. Had it not been for this forum, I wouldn't have known about this address requirement. This place rocks!
 
This may be a silly question but do you need to enter an address if you are getting on the Disney Cruise. I know you used to just be able to write Disney Cruise but are they now requiring you to put in an address for the Crusie too?? :confused3 TIA
 












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