And the agency reposessing the car has to send you what's called a "CURE" letter (It's an acronym - I forget what it stands for but it's a federal law that this has to be sent out) 21 days before they start the repossession process and you have until the end of that day to redeem the car and even if they start the repossession process you can still redeem the car you just have to pay everything that's in arrears plus the fees for drafting and sending the letter (which is sent certified) and this is the really scary part - they can repossess your car even if you only owe $5. I worked for GMAC at one time back in the 1980s. My job - sending out those lovely CURE letters. While I was there they repossessed a car for the late fees - a whopping $20.
I certainly believe you because GMAC repossessed my car for ZERO late fees, on time payments. I had to pay the towing fee, the storage fee, the itemization of the stuff in the car fee but first I had to go to the GMAC office to get the release and the people there couldn't figure it out either. I ended up getting all the money back. Oh, I also had to go to the sheriff's dept to get the hold off. The embarassing part was I had to call my work (the sheriff's department at the time), I was bawling, they came and picked me up in a squad car to take me downtown to get the release off. All the non sworn knew each other so they were laughing at me. I didn't have to pay the $10 to release that at least. **used an "out of service car". A little embarassing to drive up to pick up your car in a cop car. 20 years later I still remember the guy's name from GMAC as he was a jerk, BRENT. I don't know if they still do that but once the reposess your car, they contact the local police so if you call to report your car stolen, the police tell you it's been repossed.