As long as I was on hold planning this trip, I can't imagine how high m phone bill would have been without the 800#! I found them here on the DIS, and I was glad to have them!
I never thought to ask for a toll free. I assumed Disney had the attitude that you are going to call regardless of how much you have to pay. They've got you hooked. This will come in handy as we make the rest of our plans.