IBelieveInTheMagic
DIS Veteran
- Joined
- Apr 24, 2009
- Messages
- 4,355
I wanted to post about my DS losing his camera at the Blue Lagoon in Reykjavik and see if someone here on the DIS returned it.
My DS (11) LOVES taking pictures (he gets that from me
) and his small point & shoot camera bag has a strap and it's always around his wrist as he's always been afraid to lose it. At the Blue Lagoon you need to leave your things in the locker for the experience and I wasn't in the mens locker room (LOL) when my DH and DS changed and stored their items. As we were about to leave to catch the 12:15pm bus back to the town, my DS became frantic and couldn't find his camera and we never found it. We/they searched all over the locker rooms, lost and found, etc. The manager at the Blue Lagoon was amazing and my DS is pretty "strong" but he cried for over an hour as he had "lost" his pictures from the cruise and vacation up to this point. The Blue Lagoon was gracious and wrote down my contact info, said they'd mail it to us wherever we were and were very sorry about the experience. We left with a bit of sadness but we knew we had to move on and not let this get us down.
The bus ride (with Reykjavik Excursions) has free wifi so the entire way back I spent my time tweeting, face booking, emailing, etc., anything I could do to put it out there about my DS losing his camera. I did forget to post on the DIS, however. I carry an extra P&S so told DS he could have it for the rest of the trip and he loves my little camera so we were moving forward, although still very sad. I told him, my last idea was to check at Guest Services on board.
We went directly to Guest Services and described his camera bag and that his has the Swiss flag on the outside and she went to the back. Imagine our surprise and my DS's happiness when she walks out with his camera!!! He again started to cry and was so happy.

We assumed the whole time the camera was put on the bench and/or perhaps got mixed up in towels or perhaps someone just picked it up and thought it was theirs. I'm not sure what made the person return it to the ship but it was clear to see on his camera card that we were on a DCL cruise
In the off chance the cruiser was on our cruise and reads the DIS - a huge shout out to you for the pixie dust and good karma. We've always raised our DS to do unto others as you'd have done to you (good karma) and it was so nice to see this returned. My kids vacation was suddenly "restored".
I wanted to personally thank you so if you are here, send me a message and from the bottom of my heart, thank you!
Heather
My DS (11) LOVES taking pictures (he gets that from me

The bus ride (with Reykjavik Excursions) has free wifi so the entire way back I spent my time tweeting, face booking, emailing, etc., anything I could do to put it out there about my DS losing his camera. I did forget to post on the DIS, however. I carry an extra P&S so told DS he could have it for the rest of the trip and he loves my little camera so we were moving forward, although still very sad. I told him, my last idea was to check at Guest Services on board.
We went directly to Guest Services and described his camera bag and that his has the Swiss flag on the outside and she went to the back. Imagine our surprise and my DS's happiness when she walks out with his camera!!! He again started to cry and was so happy.


We assumed the whole time the camera was put on the bench and/or perhaps got mixed up in towels or perhaps someone just picked it up and thought it was theirs. I'm not sure what made the person return it to the ship but it was clear to see on his camera card that we were on a DCL cruise

In the off chance the cruiser was on our cruise and reads the DIS - a huge shout out to you for the pixie dust and good karma. We've always raised our DS to do unto others as you'd have done to you (good karma) and it was so nice to see this returned. My kids vacation was suddenly "restored".
I wanted to personally thank you so if you are here, send me a message and from the bottom of my heart, thank you!

Heather