Oh my!! That escalator story had my stomach in a knot there for a second!

Glad it had a happy ending! (Probably stems from my own "escapade" when my son was 9 or 10 and got his shoelace caught between the steps. Let's just say I had a freak out moment!) However, I don't think there is EVER an excuse for a CM to react angrily to a guest! How rude!! How about a polite "Can I help you?" Just sayin................
Glad to hear you enjoyed Chef Mickey's. I've read some not so great comments about it lately (mostly the food) and hope it's recovering its culinary reputation! I will say that I always feel a little tense when we eat there because I'm a slow eater and trying to take pictures with the characters and get food, eat and talk all at the same time really taxes my brain!!