We went up to the mall this afternoon to finish up the paper work and get this, they turned us away!!!

The first CM we talked to said that we could come back within 7 days to complete the addon to which I said we had to complete it by Wednesday to keep within the original 7 days. He said, you want to see a guide?? I said, yes, that's exactly what we want to do. He told us to hold on a minute, he'd be right back. Came back and said that a guide would be with us in a minute. Then the manager CM appeared and asked if we could just leave the deposit check and they would send us the paperwork in the mail, because they were swarmed with people coming in and doing addons/buying for the first time, and they just didn't have the manpower to do the paperwork with us right there on the spot.
I had called our guide on Friday and my understanding in talking to her is that these developer points had to be used within 12 months, but that they could be used at any resort and used at anytime either 11 months out at our home resort, or 7 months out at any other resort.
Gary & I had decided that we'd like to try to get a GV in Hilton Head next summer, to maybe share with friends, and we'd need those developer points in order to do that. But, today the CM manager said that's not a possiblity.
I can't call our guide because she just left on a cruise over the weekend. So, I guess I'll be calling MS tomorrow as that's what the manger suggested to do.
Nothing like putting a monkey wrench in our plans.