20 days out, no magic bands?

[alyssa18o6]

should I be concerned that our magic bands haven't shipped yet? This is making me insanely anxious, everyone I personally know has had theirs by now.

 

[dansdad]

What is the status in your MDE account? Shipped? Ready to ship?

 

[alyssa18o6]

What is the status in your MDE account? Shipped? Ready to ship?

It's said ready to ship since the 1st.

 

[dansdad]

It's said ready to ship since the 1st.

Hmmmm....I think a phone call is in order then.

 

[jagoffee]

We received an e mail when ours shipped. Every time I looked at the custom band screen it stated how many days were left before they would ship.

The e mail says they shipped yesterday for a June 10 th arrival.

 

[amberama76]

Mine shipped May 1 for a May 30 arrival. I think you should have gotten yours by now.

 

[slduck]

We have gotten ours and we are 24 days out. I would call.

 

[bumbershoot]

Just call. SO easy. Get 'em unstuck.

 

[NewmanFamily6]

Call because that happened to us in January. Somehow they had one of the kids listed as the lead guest on the reservation. I never would have received them if I hadn't called.

 

[Jenny Sanders]

I have received both sets for a June 6 and 7 arrival.

 

[mirage0306]

Chances are there is a hold on them, possibly because of a name not matching. This happens a lot. Call tech support and they will release the hold for you.

 

[drcmk]

Our bands arrived on May 5 for a May 15 arrival. When I called, CM said they could not do anything until 10 days before arrival.

 

[AllieBoo]

We are 18 days out and got ours last week, I would call

 

[bumbershoot]

When I called, CM said they could not do anything until 10 days before arrival.

Silly CM.

If a CM says something like that, hang up, call again. Try to get through to Tech Support if the CM on the phone is balking.

 

[dansdad]

Silly CM.

If a CM says something like that, hang up, call again. Try to get through to Tech Support if the CM on the phone is balking.

This.

And what's with the 10 day thing? I've seen so many posts on the DIS lately from people trying to call in room requests and being told they can't do that until 10 days out. Maddening, I say.

 

[amcnj]

Where do you see the magic bands shipping information? On the page where you can modify the bands? It will eventually replace the "you have x days left to modify your bands" type message?

Thanks!

 

[alyssa18o6]

Late updating here! I asked my TA and she said not to worry, but I, a worry wart and called anyways. They were on hold because she had my married name under the reservation and on MDE I had my current name. So he released them and said they should ship by the end of the week!