Hello! Even though I am not positive our trip will happen, I just booked flights for myself and my Mom so we're eligible for free change/cancellation before their policy changes April 1st. I have two questions:
I booked us both on the same reservation/itinerary. There's a possibility I may still go on this trip even if my mom decides not to. When I go to modify/cancel the booking, I see I can only do it for the entire reservation and not just one passenger. Does anyone know if you can call and cancel part of a reservation/itinerary? Or should I cancel this reservation and rebook them separately?
I also paid to sit in seats with even more space to make it more comfortable for my mom. If she decides not to go, I thought I could change my seat from even more space to standard, but I get a pop up that says "you will not be given a $51 refund if you switch to a standard seat". Is that true or a limitation online? Seems weird after the reservation you can pay and upgrade your seat but you can't downgrade your seat and get a refund .
Thanks for any help you can provide!
I booked us both on the same reservation/itinerary. There's a possibility I may still go on this trip even if my mom decides not to. When I go to modify/cancel the booking, I see I can only do it for the entire reservation and not just one passenger. Does anyone know if you can call and cancel part of a reservation/itinerary? Or should I cancel this reservation and rebook them separately?
I also paid to sit in seats with even more space to make it more comfortable for my mom. If she decides not to go, I thought I could change my seat from even more space to standard, but I get a pop up that says "you will not be given a $51 refund if you switch to a standard seat". Is that true or a limitation online? Seems weird after the reservation you can pay and upgrade your seat but you can't downgrade your seat and get a refund .
Thanks for any help you can provide!