Hi Podcast team!
First if all, congrats to the New Orleans Saints on their first ever SuperBowl win! Who Dat!
Now for my question...planning a trip to WDW is half the fun for me. I love to plan! So I am always on Disney's website getting quotes for upcoming trips. Even though I usually book with DU, I still go to the Disney website to get prices for different hotels as well as different times of the year.
Well, a few weeks ago, when closing out a quote or going back to the home page, I noticed a pop up box stating "We notice that you did not book a reservation for a Walt Disney World Resort room or vacation package today at disneyworld.com.
Would you please help us serve you better by telling us why?"
Some of the choices are the obvious options such as "I couldn't get the resort, room type, dates, or specific offer I wanted" OR "I am still planning my trip and am not ready to book" BUT the one that I choose everytime I get the popup is "I experienced unacceptable delays or technical difficulties with the web site". Even though it's not always the case, I still choose it to send a message to them that they need to improve the website. But I am only one person.
On recent podcasts, I have also heard ya'll also complain about their website so I know I am not alone with my thinking. So my question is, can we all stick together and choose the option "I experienced unacceptable delays or technical difficulties with the web site"? Can you please let everyone know about this option? Maybe this will send a message to Disney. Remember--the power of the podcast!!!
Thanks for taking the time to read this PSA and keep up the good work!
Christina