14 year old niece will be in an leg cast...what should we do?

princessmomma

DIS Veteran
Joined
Aug 17, 2001
Messages
1,950
My niece just broke her ankle and everything is already booked for our trip to Disney. We have "uncancellable" Priceline Hotel rooms, so rescheduling really isn't economically sound.

I have seen individuals with mobility disabilities entering attractions in different locations. Does she qualify for these disability benefits at Disney? What do we need to do to make it easier for her? We were concerned about crowds, now I am really worried we just won't be able to make it around the parks.

Are wheelchairs in a high demand that they may run out?

Any hints are appreciated.
 
Since she is less than 18, she cannot rent an ECV from either Disney or any of the outside rental gencies. However, you might want to contact them about a wc that is proper for someone of her size.

Some information for off-site rentals are:

Care Medical:
http://www.caremedicalequipment.com/

Walker Mobility:
1-888-726-6837
www.walkermobility.com

RANDY'S Mobility is in Kissimmee 407-892-4777
http://randysmobility.com/

Colonial Medical
http://www.colonialmed.com/about_cms.html

I have used Walker a few times. They will ask for a credit card and charge it the day before arrival. They will deliver the wc to your hotel bell services before your arrival and pick it up there after your departure. Their rates, especially for longer than a week, are much better than Disney's.

If you will be having a car, a suggestion is find out your state's requirements for a temporary disabled hang tag and get the paper work and have your doctor sign off on it. The tag will allow you to use any of the handicap parking areas (which will be a necessity). Also, with the policy of charging for valet parking, with a handicap hang tag the fees will be waived. Also the valets will usually volunteer to assist in loading/unloading a wc. In Virginia I printed the required form from the DMV website. When I took the completed form to the DMV Office it took less than 15 minutes from the time I walked in until I had my tag.

As she has a cast, you might want to have the person who puts it on you draw a line with a marker where it will be sawn off. Then bring a "Sharpie" type marker pen with you and have the Characters sign the cast. Warn them when signing to not cross the line. After the cast is removed you will have an interesting souvenier.

You can use a bungee cord to help keep crutches or a folded up walker on wheelchair. Usually it would be a short walk with the crutches from the wheelchair.

Good luck and let us know what finally happens.
 
Will you be staying at one of the Disney resorts?? We stayed at All Star Movies and got one at the "luggage assistance" counter for use during our entire stay. (We came with mom's own wheelchair, but forgot to bring along the "foot rests".... so, if you bring your own - don't forget those things!! ;) )

They have several different size chairs, I saw child size, adult (narrow) and adult (wide).


I just posted about our experience with the wheelchair on rides, you might find the info useful -- if you have any questions, please ask!
 
hey have several different size chairs, I saw child size,
adult (narrow) and adult (wide).
Child size wheelchairs from WDW must be rare or new. I've read in the past that they didn't have them and I've never seen anyone in one from the resorts or parks, just from off-site renatls. People have also posted that what they needed and what was available at their resort were 2 differnt things, so you would be safer off renting from outside (or at least take the contact information with you). She may need to elevate her foot; you could get a wheelchair from off-site that would handle that.
Parking: If you don't get a temporary handicapped permit from your state before you go, tell each parking lot CM you see that you have a wheelchair. They usually try to save some spots close to the front on the ends of rows for people in that situation.
For ride access: In most cases, people with wheelchairs just wait in the regular line (that's called Mainstream Access) until they get to a point where wheelchair can't go (like stairs or a narrow turnstile without a gate). At that point, there will be a gate with the wheelchair symbol on it and a CM will direct you just because you are using a wheelchair (no special permision needed). They will try to keep your party together, but the official information is the guest in the wheelchair plus 5 members of their party can use the wheelchair entrance.
Most people assume when they see someone in a wheelchair, that they are being boarded when they disappear from the line. Usually, you are going to the exit to finish your wait because it is the only place where someone with mobility problems can board. That's another reason they limmit the size of the wheelchair party; some of the exits have small spaces for waiting. Because of fire rules, they also have limits on how many people with special needs for evacuation can be on a ride at the same time. You often will have an extra wait, especially if you must stay in the wheelchair; either to wait for the wheelchair car, to wait for a CM to assist you. For example, at Buzz Lightyear, we usually end up waiting at the exit for several ride cycles and often see the people who were just ahead of us in line (before we went to the exit) finish their ride and get off before we have gotten on. There are some rides (like Haunted Mansion) where you will miss a large part of the attraction - you miss the entire "shrinking room" and only go on the ride car part.
All the attractions at the Studio and AK are Mainstream Access. Because MK was built a long time ago, it has more rides that are not Mainstream, but many are. Epcot is mostly Mainstream.
Your niece will still be able to go on most rides even with a cast. You can get a Guidebook for Guests with Disabilities book for each park form Guest Services or click here and you should find a link to guidebooks you can download from the official Disney site. You don't need to remember all the info in the books, the CMs will direct you.

Anyway, have fun.
 

Originally posted by SueM in MN
Child size wheelchairs from WDW must be rare or new. I've read in the past that they didn't have them and I've never seen anyone in one from the resorts or parks, just from off-site renatls.

People have also posted that what they needed and what was available at their resort were 2 differnt things....


I agree -- we were lucky to get ours from the resort; we hadn't pre-arranged (since we were planning to bring our own) and the selection seemed very slim.

The child size I saw was burgundy and I don't know where on property it came from - I saw it being used in the parks.... the adult size we got from the resort was navy blue.

Definitely check with "special needs" at Disney prior to your trip and see if they can guarantee one rather than leave it to chance or check out one of the outside rental companies.

Have a great trip!
 
Reading the colors of the wheelcharis (navy blue, burgandy), reminds me - you might want to bring a white or light colored towel to sit on & to cover the dark color when you are out of the chair. the FL sun gets VERY warm! Plus even if you leave the chair in a shdy spot, it might get moved.

I would still go & make the best of your niece's temporary disability.
 
Here's the phone number for WDW Resort Special Reservations:
(407) 939-7807
(407) 939-7670 [TTY]
That is the department for special needs requests.
I don't know whether or not they reserve wheelchairs ahead of time, since DD has her own wheelchair. I have read posts from people who said they worked thru Special Reservations, but were not able to reserve a wheelchair ahead of time. I'm not sure if that meant they could not reserve a wheelchair period or if it meant they were not able to specify size.
 
2 years ago there was a 12 year old girl with Spina Bifida from England at our Disney Hotel and her mother rented a red child size ECV that was delivered to the hotel. I don't remember where she got it from but she said Disney gave her all the information.
 
2 years ago there was a 12 year old girl with Spina Bifida from England at our Disney Hotel and her mother rented a red child size ECV that was delivered to the hotel. I don't remember where she got it from but she said Disney gave her all the information.
You could try WDW Special Reservations. They would be the ones with that type of information. I know that people have posted and told me that they were told the rental companies won't rent to someone under the age of 18. It might be different if it is someone who is an experienced driver even though they are young. We were looking into renting a powere wheelchair for DD and one of the first things they wanted to know was if she already drove one. We've decided not to rent one for a few reasons (one was that she'd need a lot of special stuff like a Jay cushion seat, a Bodypoint seatbelt and extra strength ankle straps).
 












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