M1ckeyM0use
Mouseketeer
- Joined
- Jan 7, 2017
Can anyone tell me what this is??
I checked the MDE app and both myself and my grandmother have these. What exactly are they? And how did we get them? We had to expend our stay a few weeks ago so would it be because of this?
Thanks!
I guess you mean "Ultimate Park Hopper."
I don't know what you mean that you had to "expend" (I'll guess "extend") your stay.
What tickets did you buy for your original stay, and how many days did you stay?
Are you from the USA or elsewhere?
How long have you been back home?
Sorry about the typos!
We went Feb 2017 and have been home since. I'm from USA. We bought 6PH tickets. We had to extend our stay by 1 day (couldn't get home because of snow). We stayed Sat - Fri.
You did not say if you are a Florida resident. (But, since you couldn't get home because of snow, I doubt that you are.)
If you are NOT a Florida resident, then
any remaining days on a multiple-day ticket that you used at WDW over 14 days ago are no longer valid
as they will have expired.
I'm going to guess that if you see any tickets in your MDE account that they are "phantom" tickets
that have no value (and they should disappear from your MDE on their own, after while.)
That said, was there some kind if "issue" that caused you difficulty at WDW that
may have been "remedied" by a Disney Guest Relations CM to give you free tickets?
The cast member at the resort couldn't figure out how to sell us tickets for the extended day so she gave us complimentary park hopper tickets. We got in the parks and park hopped fine.
I guess I'll have to call and see if they are "phantom " tickets or if they are legitimate tickets.
Sounds like a plan.
Please report back.
BTW, "She couldn't figure out how to SELL you tickets," so she GAVE you tickets?
Now, THAT's a great "CM workaround..." if you are a guest, I'd say!
- we called and the tickets in question weren't used when they were comped for us. We don't have an extra ticket like we thought The ticketing agent we talked to said it should have been removed from the app and is confused why it's not.