rucifee
Mouseketeer
- Joined
- Jul 24, 2015
What was their response? I would have hoped they'd try to make up for it somehow.
They credited the room back, and threw two fast passes at us for "our troubles". They acted like they cared, but you could tell the empathy was fake. How they handled it was fine, at least they did that much, but I would not recommend anyone stay there after that experience. We normally stay at moderate, deluxe, or off site, and we had never experienced anything like this before. The trip advisor reviewers who are giving the resorts recent 1 and 2 star reviews are completely accurate.