This is probably going to sound crazy, but here it goes. I got this email today too. It came to my email address, but it addressed to my grandmother and the street address associated with it is my parents. It took me a while to figure all this out. Five years ago we all went to Disney when I was going to a conference there and my email must have been the email that was used for all the reservations since I made them for everyone at the conference rate.
Does anyone know if they will let me use this pin? I am dying here because it covers the dates that I already have a reservation for and I would love to use it!! The reservation that I have is under an account that is associated with the email address that they sent it too. I have never booked with a pin before so I don't what the rules are. I guess I could just call, but I don't want to sound like a fool, and I thought that someone here would know.