I'm trying to do some POFQ research (does anyone else find planning difficult because the excitement butterflies get distracting?! lol) and I found this podcast:
http://podbay.fm/show/160064459/e/1297873458
It's pretty negative, which is at odds with all the lovely things I've read on this thread. But it's from 2011 - have things changed? Or were the reviewers being harsh or there on a bad week maybe?
I stayed in POFQ in 2011 during the summer, it was JUST after when they updated the rooms (so we did experience of the queen beds, not the double).
It sounds like this guy had an unfortunate experience, and is really just dumping it on the audience (in a professional manner). The dusty/dirty room is an experience that I think all Disney goes have had at one point, I had a similar experience when at AoA (seriously, no toilet paper?).
As for being put on hold for 15 minutes, I mean seriously, it's a Disney resort ... they're BUSY! It sounds like the lady dropped the ball like crazy for his request, though.
It truly sounds like it was before the remodeling, with how he is describing the room (ethernet hole is no longer a hole in the floor).
For the food court, people talking while he's trying to order? Yes, it happens during down times, CMs talk to each other when it's slower, but you say 'excuse me' and they help you.
As for omelet greasyness, well, it's a Quick Service meal, it is not on par with Cinderella's table, but I would eat eggs (my husband had the omelet) and we didn't have any grease issues (I freak out at too much grease).
They're complaining about a lot of stuff, and some of it is PORFQ fault (like the maitenence thing) and the rest is that he seems rather expecting a Deluxe resort at a Moderate.
I can't listen anymore, he just complains a lot and reminds me of many customers that call be at work.
I do have a trip report that is VERY different from his experience and as I said, we went AFTER the remodels of the resort:
Trip Report
We had such an amazing experience that, going back as a larger family (5 of us, in 2 rooms) we are staying at POFQ