DH felt very ill after riding Priveival Whirl, Dinosaur and Expedition Everest twice in a row. I guess he can't handle a lot of motion in a short span of time.
After we exited EE, he got very pale and said he did not feel well. He proceeded to throw up in the bushes (there was nowhere else to go). I was very worried about him however, because he is in his forties and it was very hot out that day. I got him a spot in the shade to sit down and ran to get a CM. She came over and I asked if they could get him some water. I didn't not want him to get dehydrated from the heat and the vomitting. She came back about 5 minutes later saying they are not allowed to give him water because he was vommiting and he might choke on it.
I said yes, but he could also become dehydrated from the vomitting or have heat stroke. I asked her to please sit with him(she even seemed reluctant to so that)and I literally ran to the nearest water station and bought a $4.00 bottle of water and didn't wait for my change. After sitting in the shade and drinking the water DH was better. The CM said the only thing she could do was get him an ambulance if he wanted one. I really thought this was not handled well. He just needed shade and water and the fact that they would not even provide him a free cup of water while I sat with him really disappointed me.
It pretty must ruined our day. We spent the rest of the afternoon in our room in the air conditioning. DH insisted he was okay but I was freaked out by the whole incident. I didn't go back to the parks that day because I really felt vulernable.
So you were there when my son fell into the WL fountain?What a bizarre small world we live in.
No, we did not request "medical help". That was not our intention, and if it had been, the complete lack of response to our request for a towel would probably have discouraged it anyway. The desk CMs refused to look up at meet my husband's eyes and just shook their heads No.
We weren't angry, blaming, causing a scene, etc . But the very pointed responsed (or lack thereof) by ALL the CMs present was shocking. I mean, a toddler falls down on his head into a fountain where there is running water, rocks (although they are fake and the water was not a real hot spring) and is laying facedown without moving until his mother jumps down into there also and no one even looks our way?
Seems cold and callous then....still seems cold and callous now after 11 years.
Mouseaholic!!! said:
I'm so glad to hear how well you were treated. This is exactly what I would imagine those wonderful CMs doing. This thread is making me super-sad, though.
OP, you should write to Disney and get this off your chest. I would seriously have a bad taste in my mouth if I was treated this way, and you deserve someone to hear you out about it. CMs are usually so great when things go wrong, and at a time like yours is when you really NEED that smiling, helpful face. Not this...I'm sure Disney does train their CMs not to put themselves into a liability situation, but obviously some of them need a "refresher course" on the difference between assuming responsibility for an accident and just showing some common courtesy and compassion!!! It may do no good to let them know, but you'll probably feel better. Oh, and get to a doc about your foot.
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Trained in it, probably, allowed to use that knowledge in anything less than a life threatening situation, probably not. I am a preschool teacher(11 years now), I have taken first aid and CPR classes every year, but, if one of my kiddos scrapes their knee, I am only allowed to rinse it with water and apply a band aide, no soap, no antibacterial ointment, no first aide cream. In a true emergency the rules are different, but for minor scrapes and bruises this is all that is allowed(and my guess is that that is more than would be allowed if it was an adult), I would imagine the rules for Disney staff are similar.
