

unfortunately, Disney has decided that guests who behave poorly from another country are more important than guests who behave correctly, from ANY country.
when staying at a value resort in a section with a huge group from same country in July, we encountered line jumping, chanting on attractions to the point you could not hear the attraction, loud yelling and chanting on the bus (to headache levels) with bus driver doing nothing. but, more importantly, at the resort:
huge groups blocking the walkways as we tried to get by with our luggage , not moving aside, giving us dirty looks and swearing at us in Portuguese(sounds enough like spanish that I knew what they were saying), moving our belongings from loungers at the pool and taking the loungers while we went to the DSA (and refusing to give them back), hubby being SHOVED by one of the dads because we were smoking in the DSA (on the hot, metal benches with no shade by the touchdown section) and they were playing soccer there and didn't want us smoking there. and loud carousing till 1am, by our room, including a soccer ball kicked into our window.
we finally had a manger come to our room and apologize, but not before we talked to an "important" Cm on a segway who informed us that "July is Latin month and THEY are OUR guests" quite condescendingly (as if WE were part of OUR, as in, the brazilian group were guests of OURS, as US citizens). no, WE are DISNEY's guests, too!!
I heard a securtiy guard APOLOGIZE to a mom, upset that the kids had to be "quiet" after midnight (the sign clearly states "quiet time after 10pm) that he could "See both sides" ?????? this was after we finally got the resort to make the kids be quiet, and the manager came to see us.
it is not fair for ANY group to misbehave to the point of ruining other guests' enjoyment of the resort, restaurant, attraction, they ALSo paid for!
as far as restaurants, yes, some diners can be overly "cranky". some kids can have "meltdowns". it happens. we all try to ignore the fussy toddler at the next table who is just plain tired, and there's nothing the poor parents can do, try as they might. but a whole group of unruly kids, with parents doing nothing?
this is where management needs to step in and tell the group to adhere by the rules... or leave. if I had a shoe fly onto my table, I would expect that by that point, their behavior was such that the management should have stopped the behavior before that point.