I am an accountant for a hotel chain. Here are a few insider tips:
1. Always ask for the CORPORATE rate. It will always be lower than the Rack rate (what tourists are charged).
2. Be nice to the front desk clerk, say I'm really on a budget, is there anything with a lower price. Ask for cheaper rooms that are not quite as desirable (at end of hallway, view of alleyway or brick wall, next to elevator, etc...). Note: most rooms near the elevator are well insulated so you will usually never hear the elevator, however most people panic when they see a room near an elevator, so they usually rent cheaper! If you aren't getting anywhere on a good rate, call back later that evening or the next day. However, try not to call during check-in or check-out times (6am-9am) or (3pm-7pm). Call during off hours, they will have more time to talk to you and work out a deal. Call at 2am if you can, the night auditor has nothing better to do than talk to you!
3. Look on the internet and see what their competitors are charging. Tell the front desk clerk or reservationist, I can get a room at XYZ Hotel down the street for $79, can you beat their rate??
4. Always call the hotel directly. When you call the toll-free reservation center, they are only allowed to bring the rate down so far. For instance Best Western call center is now located in India, as well as most other hotel chains call centers! Good luck trying to get a great rate that way!
5. If you are not having any luck getting a good rate from the front desk staff, ask for the General Manager (GM) at the hotel, they have almost complete discretion to lower the price. Talk to the GM, tell him you and your co-workers might travel to that city quite a bit, you want to try out their hotel, can they offer you a lower rate this one time so you can see what they have to offer? It never hurts to ask.
6. At a minimum ask for a 10% discount for booking directly. If you call hotel directly, they don't have to pay a
travel agent commission, internet booking fees (Apollo, Sabre, etc...) which normally cost about 10%.
7. If you have a
AAA card, you can ask for a 10% discount.
8. If someone in your family works for a hotel chain, ask about discounts. For instance all of our employees can get discounts for our families (at participating hotels) at a couple of different hotel chains that we belong to.
9. If booking only a few days out, look on hotels.com and see what hotels are offering cheap prices. Call them directly and say, I seen you have rooms for $50 on hotels.com. Can I book directly and offer you $45 for a room?
The biggest factor in getting a discount is to call the hotel directly during non-busy hours, avoid their call center, be pleasant and always ask for discounts.
GOOD LUCK
