Serena
<font color=navy>Not afraid of canned biscuits<br>
- Joined
- Aug 18, 1999
- Messages
- 27,575
There was a customer today that was horribly mean to a young sales associate today. She was doing exactly what she was supposed to do, but the woman kept on and on, even threatening to report her. I was on the scene by that time and tried to explain to the "woman" that she was doing what she was supposed to do and the woman wasn't listening to me either.
The woman didn't stop, even after the girl was crying. By that time I was calling a manager to deal with it. The girl tried to leave while I was on the phone, but the customer stopped her again to buy something else. I don't know why, she threated to not buy anything at all, she threatened all kinds of stuff and by that time I was thinking "good riddance".
The customer walked to another area by the time the managers got there and they were able to calm the girl down.
Why are people so mean and hateful? I will never understand why some people have to make others feel bad. Frankly, I hope I never do.
The woman didn't stop, even after the girl was crying. By that time I was calling a manager to deal with it. The girl tried to leave while I was on the phone, but the customer stopped her again to buy something else. I don't know why, she threated to not buy anything at all, she threatened all kinds of stuff and by that time I was thinking "good riddance".
The customer walked to another area by the time the managers got there and they were able to calm the girl down.
Why are people so mean and hateful? I will never understand why some people have to make others feel bad. Frankly, I hope I never do.