BriarRosie
<font color=blue>Creator of Tag Fairy Haiku:<br>Cl
- Joined
- Mar 7, 2002
- Messages
- 11,164
Ok I got a response back and they were confused cause they did bill me at the $60.00 rate. So I double checked my credit card and sure enough only $60.00 us was taken off on September 3rd. Wondering if the first few subscribers got caught in the confusion and the ones on September 2 on were ok because of all the complaints they were getting. So they made sure oly to take 60.00 off?
That's why I checked my bank activity before contacting them.

Thanks, I did not know we could have more than one!!
I am very disappointed by KI for the way they are treating their first subscribers. They really made it look like the account would renew at the special price.![]()
BTW, If you don't want to renew automatically next year, it is now possible to remove your CC info from your Wizard101 account. When the time to renew comes, they will have to send you an email and ask for you CC info.
I finally got the Mr. Lincoln who is aware of the issue and will offer a credit and re-bill, since they cannot do partial credits as Rolls stated in another post.
I would suggest you try contacting them about the original subscriber renewal glitch, mentioning that your friends were offered a credit and manual re-bill at the $60 rate and see what they say.
I think because this is the first batch of subscribers up for renewal, they found out the hard way that they screwed up. I think that they either learned from this or they didn't. I think I'll remove my info after I get the new rate and credit posted to my account.