crazymomof4
DIS Veteran
- Joined
- Jan 12, 2003
- Messages
- 5,369
Called this morning. No change in availablity for dates the week after Sept 7th
For people trying to book in September... Have any of you been given this for a response... The dessert party has been booked by corporate businesses for all of September. I told the CM I have called every day for 3 weeks and have never been given this reason for the date not being open. The CM stuck to her explanation. I asked for a supervisor so she transferred me to guest relations. I told that CM what I was told today vs. what I have been told on previous calls. She put me on hold for a few minutes and advised me the date had not been released yet, and was unable to be booked. I asked about a corporate party booking the date and she told me she wouldn't know anything about that. This response concerned me, so I asked- how can the 1st person answering the call for reservations know this information but someone in guest services knows nothing about it. Her response- she didn't know how the CM could know about a corporate booking. Than said tickets for MNSSHP had not gone on sale yet so dates could still change. This is in line with what other CMs have told me.
Just wondering if anyone else was given this explanation.
So I sent my daily email/call for the Sept 13th party and this is the reply that I just received via email:
Dear Julie,
Thank you for contacting the Walt Disney World® Resort.
I can certainly understand why you are frustrated. At this time, those reservations can only be booked 90 days in advance. I also realize the issue with the site saying 180 days in advance and I am very sorry for the frustration and inconvenience you have had with this.
I would recommend checking back often in case this is opened up for 180 days in the future. You can check online or call us any time from 7am-11pm Eastern Sunday-Monday.
We appreciate your patience and loyalty. Have a magical day!
If you have questions or need further assistance, feel free to contact us.
Sincerely,
Are you kidding me???? I'm so tired of all the different stories. Now this CM is telling me it's only a 90 day reso????? Ugh!!! I'm hoping this CM doesn't have a clue and is speaking out her butt like so many others that I've had the joy of encountering at all hours over the past 3 weeks. Getting ready to throw in the towel on all of this.![]()
Hey Crazymom! I just sent back a very aggrivated email stating just that. I love how they recommend to "check back often"...what do they think we have all been doing??? I put in the email that I would strongly recommend they train all the CM on what is actually going on so there isn't as much speculation and aggrivation. This last email probably got my name on Mickey's black list and I will never get a resoOMG!!!!!!!!!!!!!!!!!!
I've spoken to MANY CM's at the reservation # in the past 3 weeks an ALL of them have told me this is a 180 day ADR! I would email back that to the person who sent you this that they should double check their info bc they are in disagreement with the staff who handles these ADR's on a daily basis!!!!
So if i have a tripped booked leaving December the 5th when can i call and book the desert party? ive seen 2 months before i leave, and I have seen 180's out??![]()
Disney left me a voicemail and I deleted without listening. When I wrote, I said - I don't want a phone call, I want an answer in writing.
So far people have been told
*that night is booked
*that night isn't available yet
*WDW is finalizing MNSSHP dates
*parties are cancelled due to construction
*all the parties have been booked by corporations
Me and my tinfoil mouse ears have decided that the next excuse is going to involve the Zombie Apocalypse.![]()
Hey Crazymom! I just sent back a very aggrivated email stating just that. I love how they recommend to "check back often"...what do they think we have all been doing??? I put in the email that I would strongly recommend they train all the CM on what is actually going on so there isn't as much speculation and aggrivation. This last email probably got my name on Mickey's black list and I will never get a reso![]()
I have to pop in and say I'm not at all involved in this, but I have been following it like I'm binge watching a TV show! This is getting more and more convoluted and twisty, I wait with anticipation for the next round of excuses and reports and feel the frustration along with you! Sorry you're all getting such a run around, but it's pretty interesting drama. Can't wait to see how this all ends!![]()
I have to pop in and say I'm not at all involved in this, but I have been following it like I'm binge watching a TV show! This is getting more and more convoluted and twisty, I wait with anticipation for the next round of excuses and reports and feel the frustration along with you!
Sorry you're all getting such a run around, but it's pretty interesting drama. Can't wait to see how this all ends!![]()
I wanted to book this party for our trip at the end of September, but based on what you all have shared on this thread, I booked Pirate and Pals instead. I just wanted to let you know that they must have the MNSSHP dates confirmed. I was able to book Pirate and Pals for 8:15pm on Sunday, Sept 21st or my other choice of Friday, Sept 26th. The Magic Kingdom calendar shows them closing at 7pm that night, which combined with our cruise times, tells me we will be watching Hallowishes (traditionally at 9:30pm).
Anyway, I wanted to share that other experiences can be booked despite no official release dates for MNSSHP. My guess is that something else is causing them to hold off on the desert party.
Thank you all for contacting Disney and staying on top of this. This party is still on my bucket list, but I guess I'l have to wait until next year.
Best of luck![]()