We started our love affair with Windsor Hills (and Windsor Palms, on occasion) in 2004. We have always had a good experience, and appreciate the value to be found In renting a home vs hotel room(s)!
After holding on to a faint hope that we’d travel from Canada in late November, I finally cancelled this year’s reservation.

It was to have been a 2-week stay to celebrate my retirement.
I just wanted to say what a wonderful experience I had booking our selected townhouse, with the extremely helpful And courteous owner. For the first time ever, I took a calculated risk and made a booking that stated very clearly that the deposit was non-fundable. I knew that and accepted what I thought was a minuscule risk. Who knew, right???
When we first started to comprehend that our plans might be derailed, I touched base with our homeowner who lives in the UK just to say I hoped that he and his family were staying well and were not being too negatively impacted by our changed world. Also, I reiterated that I knew our deposit was non-refundable.
His reply pleasantly surprised me, beyond the social amenities. He said he would be happy to apply both deposit and the awesome rental rates for a future booking, in the event we had to cancel. I thought that was above and beyond the call! Fast forward a couple months and we made the hard decision to cancel our travel plans. I notified him right away, in hopes he might be able to find another renter for our dates. He replied back quickly and told me he would refund my deposit! You can imagine my gratitude, And surprise!
f our travel party number stays the same, you can bet I will be looking to book with him again. While I cannot claim first hand experience with the physical property, I have nothing but good to say about this experience with a WH owner.
If anyone wants a specific recommendation for his place, please feel free to PM me.