HollyJoy
DIS Veteran
- Joined
- Feb 4, 2004
- Messages
- 6,684
Ugh! Okay, I had to call to make a NEW PS for LTT on 12/7 because friends of ours want to join us. So I call the 800 number, only to get a CM who was friendly, but said she couldn't do that, and told me I had to call the 407 number. So I inquired to her how come it was the 800 number I had called in the first place and had gotten my original PS for LTT. Her response, "Well you must have gotten a CM who could do it." WHAT THE? She didn't even try to help me. So when I hung up, I called right back! LOL Got a different CM who promplty helped me... made a new reservation for 9, and cancelled my original PS! So why is it that SOME CM's go that extra mile to help, when others don't seem to want to be bothered with it?
So, if anyone is interested, I cancelled my PS for 5 people for 12/7 at 5:20... Maybe it's still available! Good luck!
So, if anyone is interested, I cancelled my PS for 5 people for 12/7 at 5:20... Maybe it's still available! Good luck!