There are many reasons why people don't like Universal
1) Universal tries to scare people. For example, Halloween
Horror Nights vs. Mickeys
not so Scary Halloween Party.
2) I don't think they check their rides as well. (We went a couple weeks ago, and got stuck on rides 50% of the time.)
3) The couple of times we've been there the employees we have run into have not been the nicest.
4) I (Now this is me talking) Do NOT feel safe in Universal. Plain and simple.
Now, when my kids grow up and are a little older, we will be taking them there once or twice, but we'll get them hooked on Disney.