cstraub said:
I am not a
DVC memeber and never will be. I think it is a rip when you do the math and especially when in 50 years you have nothing to show for your money but that's another story. I will say that I have never been rude to any CM's ever but I do expect a lot for my hard earned money. If I were a DVC member and I git a dumpster view I would be devestated. I think what CM'c may forget it that for some this is a trip of a lifetime. I think even for DVC memebers it may be the only vacation they take each year and it means the world to them. They have worked all year and they want thier trip to be "magical". I know the view of your room can change the experience dramaticly. I want the best for my money. We work 200+ days a year for this one week of magic in time. I can see why people would get upset. When selling the DVC memebership they sure don't show you the dumpster view you may be getting. Maybe they shouldn't hard sell the DVC memberdhips so hard. Can people pay for differnet views or is it the luck of the draw?
The bottom line is that I don't think CM's realize how precious this week is to people some people. Feelings are bound to fly. I'm not saying it's right but it's going to happen. I would be ticked if I had bought into DVC and I got a dumpster view!!!
Frankly, a dumpster view is just fine with me, as long as it was convenient to transportation. Everyone has their priorities.
Sorry you think DVC is a rip. DVC might not make financial sense to you. For us, we go 3X a year. Not including the appreciation in the value of the points (which will reverse at some point), we'll be breaking even in about 4 years. Not bad. If you got in at the very beginning, you would've paid around $58/point (correct me if I'm wrong), AND gotten free admission for several years. I'm sure if those people sold their points now, they would've gotten FREE vacations and maybe even made a couple bucks.
As for not having anything to show after 50 years... did you ever rent an apartment? How about lease a car? There are some areas where you don't/can't own the land your house/condo is on and you have a 99 year lease. Are they bad investments, too? Did you ever purchase a beer? Heck, I consider THAT a very short term rental (if you know what I mean).
As for the OP...
I think what some people may be mistaking for arrogance with DVC members is pride. We OWN (albeit a small part) these resorts. We take pride in ownership. It's not that we EXPECT to be treated better, it's just that if we see something wrong, something broken, we want it fixed - it's ours and we have a "pride in ownership."
Now, that being said, I'm certain that there ARE some people who are run by their egos, but I would think they are the minority. You get ANY 80,000 people and you're going to run the gambit.
However, if the OP's post is legitimate, and if there are other CM's that share that thought, they really should re-think their career choice. Dealing with the public is a VERY difficult job, and very often underpaid. It must be even more difficult working for Disney where everyone has such high expectations. No matter how hard you try, being an organization that large, there are going to be foul-ups, and unfortunately, some guests aren't going to be as understanding as others. That's life, and that's the career they chose. You're more often judged by how you handle a bad situation than a good one. If you're not a "people person" by nature, or you have a pre-conceived notion that DVC Members are a certain way, you're not a good fit to be in that job.
Alright, I'm stepping off my soapbox, now.