We went in October/November and it was great. It was just my Dh and I, there were about 5 families in line. Each family gets to go in seperatly and you get to spend a long time with the characters(well more than you would just getting an autograpgh), we had minnie and goofy, they take about 15 pics and then you can pic the one that you want. We ended up buying more than the free one. Becasue it is just you and the character you get great pics, I got one of me and goofy dancing. The CM did tell me that thye change characters every 15 minutes.