Who would I contact? product defect...

Skjhjb

DIS Veteran
Joined
Jul 8, 2012
Messages
690
I'm not sure where else to post this - so if it is the wrong spot, I apologize!!

I purchased myself a lovely Snow White coffee mug when we were in Disney in May. It has a lovely bling apple on the front. I have been very careful to not put it in the dishwasher, hand wash only, and never soak it in the sink of water.

But the bling apple is starting to come loose on one edge (I had assumed the bling was part of the mug, but it now appears to be a sticker).

I've not had it a year, and I'm a little sad that it is coming apart.

Who would I contact about it?

I'm not necessarily looking for a new mug, but wondering if a new bling apple can be sent?

This is the mug:
 

Attachments

  • snow white mug.jpg
    snow white mug.jpg
    80.7 KB · Views: 30
I'm not sure where else to post this - so if it is the wrong spot, I apologize!!

I purchased myself a lovely Snow White coffee mug when we were in Disney in May. It has a lovely bling apple on the front. I have been very careful to not put it in the dishwasher, hand wash only, and never soak it in the sink of water.

But the bling apple is starting to come loose on one edge (I had assumed the bling was part of the mug, but it now appears to be a sticker).

I've not had it a year, and I'm a little sad that it is coming apart.

Who would I contact about it?

I'm not necessarily looking for a new mug, but wondering if a new bling apple can be sent?

Doubt that the apple would be available separately.
The mug, maybe... maybe.

Call Disney World Merchandising
toll-free,
1-877-560-6477, Option 3.
They can be very helpful.
 













Receive up to $1,000 in Onboard Credit and a Gift Basket!
That’s right — when you book your Disney Cruise with Dreams Unlimited Travel, you’ll receive incredible shipboard credits to spend during your vacation!
CLICK HERE














DIS Facebook DIS youtube DIS Instagram DIS Pinterest DIS Tiktok DIS Twitter

Back
Top