Who is your "Guide"

dhudson1 · Mar 21, 2001

Alot of post mention their DVC guide. Is this your original salesperson? What if your salesperson is no longer there? Who do you contact for add-ons? What is the meaning of life? Why I am askinf so many question?

<center>Darryl
<marquee>71 Offsite, 72 Offsite, 81 Offsite - Honeymoon, 83 Offsite, 84 FW Tent, 85 Poly, 90 Offsite, 91 Offsite, 92 Offsite, 93 CBR, 94 Offsite, 96 ASM, 98 CBR-Bought DVC @ BWV, 99 BWV & OKW, 00 OKW & FW Cabin, 01 BWV in July</marquee><IMG width="125" height="122" SRC="http://members.aol.com/robert1958/private/Disney.jpg"></center>

NancyDVC · Mar 21, 2001

Hi,
I have been a member since early 1992. I am now on my 4th or 5th guide. My first (and frankly my best) guide was promoted. My next 3 left DVC and each time I was assigned a new guide. Usually the new guide will contact you just to let you know that he/she is your new guide. Just call DVC and they can tell you who your guide is. Have fun adding on!

NancyDVC

dhudson1 · Mar 21, 2001

I've never had a guide contact me, guess I better call. Want to talk about an addon

Thanks

<center>Darryl
<marquee>71 Offsite, 72 Offsite, 81 Offsite - Honeymoon, 83 Offsite, 84 FW Tent, 85 Poly, 90 Offsite, 91 Offsite, 92 Offsite, 93 CBR, 94 Offsite, 96 ASM, 98 CBR-Bought DVC @ BWV, 99 BWV & OKW, 00 OKW & FW Cabin, 01 BWV in July</marquee><IMG width="125" height="122" SRC="http://members.aol.com/robert1958/private/Disney.jpg"></center>

Paul in CT · Mar 21, 2001

We are on our fourth guide since we joined in 1995. Each time the previous guide left or was promoted, the new one called us to let us know. Usually, we are contacted by our guide to inform us when the point cost is going up in case we want to add more points.

On my last visit to WDW, I stopped by the BW DVC office to see the VWL mock up rooms. Because my guide was at lunch they "hooked me up" with another DVC CM to give me the whirlwind tour. It was very nice, but quick, and they even had GOOD coffee, lemonade and cookies for us while we waited.

I counted at least four different parties while I was there at mid-day who were interested in DVC.

Paul in CT

dtheboys · Mar 21, 2001

ron Braumbugh( I think thtt's the spelling)is the BEST GUIDE disney has!!

Disnydad · Mar 21, 2001

Our guide when we bought seemed like a nice fellow and we felt good with the info he gave us. However, we had a couple of qlitches before closing and I made two calls to his voice mail, but never heard from him again. I finally called MS and they directed my call to accounting and got the problem straightened out. I do not feel obligated to ask for him again if I want to add points. :rolleyes:

Don, DVC/VWL 2000

No frogs were riveted during the construction of this post.

Basser · Mar 21, 2001

Julie Hughs is our guide. We fined to be very helpful and a pleasure to work with.

BobH · Mar 21, 2001

Bettie Pleasant. She has been there quite awhile. She is very low key, reliable and professional.

Ms. WDW · Mar 22, 2001

Julie Hughes for us too! She is a pleasure to deal with and extreemely knowledgeable.

Linda
Poly -'76,'78,'82,'85,'89
'90,'93,'95,'98,'99
DVC/BWV - 8/00, 07/01

"I won't grow up, I won't grow up"

GAIL HAYDEN · Mar 22, 2001

I joined in '92 and have had the same guide. His name is Randy Kruger.

Gail

Offsite - 88
CBR - 89 & 90
PO - 91
OKW-92,OKW-93,OKW-96, OKW-97 2X'S,OKW-98 2X's
OKW-99 2X'S,OKW-00 2X's OKW-01 1X
Jamaica-SandalsInn 98&00

vacationlover · Mar 22, 2001

My guide is also Randy Krueger - He's been with Disney since the beginning. We were very pleased w/him since he got us our OKW points even after they sold out and at the old price of $67 - with the use year we wanted. He really came through for us and got us exactly what we wanted. But my understanding is that I won't be dealing much w/him now and in the future as MS handles everything from here.

MaryAnnDVC · Mar 22, 2001

Anyone have "Hassan"?

FanofDis · Mar 22, 2001

Does anyone have Linda Streetman?

RoutemanDan · Mar 22, 2001

Humberto Santos is our guide, and was a real pleasure to deal with. :cool:

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TriciaT · Mar 22, 2001

We have Byron Helgeson. So far he's been great.

Tricia

Always dreaming of Disney
CBR 8/96
AS Sports 11/98
AS Movies 3/00
WL 7/00

All future trips as a DVC member!

Hoping for....
GF 6/3-6/6/2002 for 10th anniversary
and
WLV 12/16-12/27/2002

sixcats · Mar 22, 2001

I have Linda Streetman. I just spoke with her today! She was first assigned to us I guess when we made our first DVC inquiry back in 97. They looked her up for us again when we bought in 98. She's very nice and professional and made buying a breeze!

Debbie

GCM13 · Mar 22, 2001

We have Byron Helgeson too. He was real good about returning phone calls promptly and answering all our questions.

StephenKay · Mar 22, 2001

We met our guide when we toured the DVC at Bwv in Sep 00, We decided not to buy on the spot but to wait until we finished financing our car a few months later, we told David a few days before we left property. He must have thought thats the last we shall hear from them, but I promised to buy in JAN and that is what we have done...

Stevie KAY CBR 98
Inverness All * M 00
Scotland

princess angel · Mar 22, 2001

Our guide is Kim Moore. We joined in 1997, and he's still there, just spoke to him a couple of months ago! He's really nice, couldn't be happier!!!

Laura

4/97 - offsite (Hyatt)
6/98 - GF (honeymoon)
12/99 - Grand Floridian
9/00 - Grand Floridian
1/01 - Grand Floridian
4/01 - AKL, BWV & Poly
7/01 - Yacht Club
9/01 - BWV or OKW
1/02 - running Disney's 26 mile marathon!!

Lesley · Mar 22, 2001

We had Celeste Chaffaut...spoke with her on the phone a few times (was very good about calling us, etc...) but she was unable to make the time we had set up to tour and we ended up with Mary McCarthy. Mary was supposed to call us back about something while we were there and didn't....and we haven't heard from her since our purchase back in Aug.

I'm considering getting a new guide if we add on.

Lesley

1979 Contemporary
1992 Off-site
1994 Carribean Beach
1999 Fort Wilderness and Coronado Springs
2000 Polynesian and Old Key West
2002 Boardwalk Villas

Who is your "Guide"

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DVC Member VWL 2001

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