New member of OKW as of Dec 16th and our guide is Glen Wilson. We bought resale, however when we were at Disney in September Glen Wilson was our tour guide at SSR. I wonder if this is coincidence or because our names were under his name for the tour that the transferred him over after the sale. He was very professional on the tour.
It doesn't seem that this thread has been updated recently but many people are interested in posting responses. How about an update to include the last 30+ pages of posts? This would be greatly appreciated.
joan lane for us
i think she's our 5th guide since 2000.
she's also the first guide who always calls when we're in wdw, with a "welcome home", & offer to visit her, or call if we need any assistance.
She handles my add-ons very quickly! Called her yesterday and left her a VM to see if I could do a small add-on, and when I checked DVCMember.com later that same day, the points were in my account.
Sometimes it is the little things. I mentioned the DVC ornament that was given out at the Merry Mixer to my guide, Rob Shapiro, when I was asking about my add on. Today in the mail, it arrived!
Chris Mansour - he's great. I think he has a cheat sheet somewhere that has little details about us so he always seems like we talk to him all the time!