Betty Prikryl is our guide. I have no complaints, she does her job and that's all I could ask for. She is our third guide and we have never met her. We were randomly assigned one when we bought our resale back in 1997 and there has been some turn-over.
We joined DVC at OKW in October, and our guide is Theresa Seitz. She seems nice, but some of the information she gave us has turned out to be incorrect for UK buyers
Jim McCoy is my guide. I recently bought 300 points from DVC. I had talked to Jim a year earlier and he never harrasssed me or anything and when I finally called him back and told him I was ready to buy he was ready and willing to answer any and all my questions. He is a great guy and whenever I am having a bad day I can listen to his saved voicemail message that says, "this is JIM MCCOY from DISNEY welcoming you to Disney Vacation Club." Always cheers me up. It seems like a lot of people have him as a guide.
Diane Cisek from Disney's Doorway to Dreams in the Woodfied Mall in Schaumburg, Il.
Quick question: We're newbies, can she help us with our reservations (room # requests) or do we do do everything through the 800 number?