Our guide is Jonathan Santerre. We just bought in August. He was very "no" pressure. We received a great "Welcome home" message on our machine from him after we had gotten back. Very professional, low key, and no pressure.
We have Ken Bradshaw as our guide. He's the third one we've had since we joined in 1994. Megan Butler was our first, followed by Debra Robinson. They all have been great and a credit to DVC.