Alright, I got home today and had an email from the buyer (company) I got something for Chris from on Ebay. I got him the Sports Night DVD Set and I misread the shipping amount. I misread it because it is VERY misleading. I am sending them an email letting them know that I am less than happy about it...can you guys let me know if this makes sense? Thanks. It shows up different below due to Dis posting stuff, but know that each section is spaced out, and all headings are both in bold, one size larger and typed in all capital letters...except this one.
Hello,
I am having a problem with the shipment cost...By my calculations shipping should be 13.45 for the first item but your checkout offers shipping at 15.45 and 19.40. (5 discs at 1.50=7.50 + 5.95 for initial disc =13.45). Please let me know how to get the correct shipping amount applied to my item.
I must admit to one complaint I have had with your service. While I read all terms and conditions over before applying I did not notice the boxed set shipping because it appears to be more on Insurance because there is no bolding nor is it listed in all capital letters like the rest of the shipping headers. Had I noticed the additional cost of shipping boxed sets I would have ordered it from
Amazon.com.
While I understand this is an error and was not intentional I would suggest that you list this information in the same manner as the rest of the shipping information. I would also move it to the top before listing all the other shipping costs. Many bidders will simply see the regular shipping price and assume that is what they will be charged since it says "first item" not "single disc DVD".
I have copied the shipping terms from the auction below for your referal.
Thank you for your prompt response,
Lindsey Leffel
Ebay ID: acapella15
U. S. SHIPMENTS
Shipments in the United States cost $5.95 for the first item and additional items are discounted $2.00 each. Delivery confirmations are included with the shipments. Shipments can be upgraded to Priority Mail for $3.95 additional.
CANADA SHIPMENTS
Canadian shipments cost $6.95 for the first item and additional items are discounted $3.00 each.
INTERNATIONAL SHIPMENTS
International shipments are $8.95 and additional items are discounted five dollars each.
INSURANCE
Insurance is required on all shipments to protect both you and us. In the U.S. and Canada insurance is $1.50 on the first item and .75 cents for each additional. International orders are charged $2.00 for the first item and $1.00 for each additional.
Box Set Pricing
Due to the additional weight in box sets we must charge additional to recoup our shipping costs. We charge $1.50 per disc for each additional disc. The number of disc in this box set is shown above under the additional information section. To compute your shipping do the following:
1.Compute your first item (disc) charge as shown above.
2.Take the number of disc in your box set and subtract one. (This is the first item charge) Then multiply the number of disc minus one times $1.50.
3.Add the first item charge and the charge for additional disc. This is the charge for shipping.
Example: For a four disc box set it is $5.95 in the U.S. for the first disc and $1.50 for each additional disc or 3 x $1.50=$4.50 for a total of $10.45 ($5.95 + 4-1=3 times $1.50 =$4.50, $5.95 + $4.50 =$10.45)