I used We Go Shop for the first time in Nov. It went without any hitches and Marge was super. You pick the store you would like them to shop. They do not have a list of groceries to choose from, you just make a list as if you where doing the shopping yourself, name of product, the brands, sizes, etc. I liked this feature because we could get very specific. I asked for bakery bagels, bakery bread, 6 bananas, 6 oranges, ect. They also will pick up beer, wine and liquor. I set up the delivery time, about 6 pm, when I knew we would be at the room on the first day, (we wanted to pay with cash) Marge called before she delivered the groceries to make sure we were there. It was a great service and I would definitely use them again.